FACING DIFFERENCES WITH AN OPEN MIND: OPENNESS TO EXPERIENCE, SALIENCE OF INTRAGROUP DIFFERENCES, AND PERFORMANCE OF DIVERSE WORK GROUPS

• 成果类型: Article
• 署名作者: Homan, Astrid C.; Hollenbeck, John R.; Humphrey, Stephen E.; Van Knippenberg, Daan; Ilgen, Daniel R.; Van Kleef, Gerben A.
• 署名单位: Vrije Universiteit Amsterdam; Michigan State University; Michigan State University's Broad College of Business; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of Amsterdam
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2008.35732995
• 发表日期: 2008
• 页码: 1204-1222
• 关键词: TEAM PERFORMANCE; personality; FAULTLINES; categorization; ORGANIZATIONS; CONFLICT; deep; interdependence; DISSIMILARITY; dimensions

摘要

This study examined how the performance of diverse teams is affected by member openness to experience and the extent to which team reward structure emphasizes intragroup differences. Fifty-eight heterogeneous four-person teams engaged in an interactive task. Teams in which reward structure converged with diversity (i.e., faultline teams) performed more poorly than teams in which reward structure cut across differences between group members or pointed to a superordinate identity. High openness to experience positively influenced teams in which differences were salient (i.e., faultline and cross-categorized teams) but not teams with a superordinate identity. This effect was mediated by information elaboration.