SEARING SENTIMENT OR COLD CALCULATION? THE EFFECTS OF LEADER EMOTIONAL DISPLAYS ON TEAM PERFORMANCE DEPEND ON FOLLOWER EPISTEMIC MOTIVATION

• 成果类型: Article
• 署名作者: Van Kleef, Gerben A.; Homan, Astrid C.; Beersma, Bianca; Van Knippenberg, Daan; Van Knieppenberg, Barbara; Damen, Frederic
• 署名单位: University of Amsterdam; Vrije Universiteit Amsterdam; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2009.41331253
• 发表日期: 2009
• 页码: 562-580
• 关键词: individual-differences; PERSONAL NEED; GROUP MEMBERS; work; mood; anger; INFORMATION; BEHAVIOR; expression; ORGANIZATIONS

摘要

We examined how leader emotional displays affect team performance. We developed and tested the idea that effects of leader displays of anger versus happiness depend on followers' epistemic motivation, which is the desire to develop a thorough understanding of a situation. Experimental data on four-person teams engaged in an interdependent team task showed that teams with higher epistemic motivation performed better when their leaders displayed anger (mediated by team members' performance inferences), whereas teams with lower epistemic motivation performed better when the leaders expressed happiness (mediated by team members' affective reactions). Theoretical contributions and managerial ramifications are discussed.