COMBINED EFFECTS OF ORGANIZATIONAL AND PROFESSIONAL IDENTIFICATION ON THE RECIPROCITY DYNAMIC FOR PROFESSIONAL EMPLOYEES

• 成果类型: Review
• 署名作者: Hekman, David R.; Bigley, Gregory A.; Steensma, H. Kevin; Hereford, James F.
• 署名单位: University of Wisconsin System; University of Wisconsin Milwaukee; University of Washington; University of Washington Seattle; Group Health Cooperative
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2009.41330897
• 发表日期: 2009
• 页码: 506-526
• 关键词: PSYCHOLOGICAL CONTRACT; social identity; intergroup; support; work; COMMITMENT; MODEL; performance; exchange; trust

摘要

We consider when professional employees reciprocate perceived organizational treatment. In a large sample of physician employees, the association between perceived organizational support (POS) and employee work performance was (1) most positive when organizational identification was high and professional identification was low and (2) least positive when organizational identification was low and professional identification was high. We also found that the association between perceived psychological contract violation (PPCV) and employee work performance was (1) most negative when organizational identification was low and professional identification was high and (2) least negative when organizational identification was high and professional identification was low.