GOOD CITIZENS IN POOR-QUALITY RELATIONSHIPS: IDIOSYNCRATIC DEALS AS A SUBSTITUTE FOR RELATIONSHIP QUALITY

• 成果类型: Article
• 署名作者: Anand, Smriti; Vidyarthi, Prajya R.; Liden, Robert C.; Rousseau, Denise M.
• 署名单位: University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Indiana University System; Indiana University Kokomo; Carnegie Mellon University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2010.54533176
• 发表日期: 2010
• 页码: 970-988
• 关键词: LEADER-MEMBER EXCHANGE; PERCEIVED ORGANIZATIONAL SUPPORT; SOCIAL-EXCHANGE; WORK ARRANGEMENTS; I-DEALS; performance; satisfaction; antecedents; WORKPLACE; BEHAVIOR

摘要

Idiosyncratic deals (i-deals) are special arrangements that individuals negotiate with their employers. This study investigates the link between i-deals and organizational citizenship behavior (OCB). From the perspective of social exchange theory, the relationship between individuals' i-deals and OCB should depend on the quality of workplace relationships with their supervisors, colleagues, and organization. Measuring these respectively as leader-member exchange (LMX), team-member exchange (TMX), and perceived organizational support (POS), we tested hypotheses via data gathered from 231 supervisor-subordinate dyads nested in 53 work groups. Results reveal stronger positive relations between i-deals and OCB for employees with low rather than high LMX or TMX.