SELF-LOVE'S LOST LABOR: A SELF-ENHANCEMENT MODEL OF WORKPLACE INCIVILITY

• 成果类型: Article
• 署名作者: Chen, Yuanyi; Ferris, D. Lance; Kwan, Ho Kwong; Yan, Ming; Zhou, Mingjian; Hong, Ying
• 署名单位: Hong Kong Baptist University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Shanghai University of Finance & Economics; Drexel University; Sun Yat Sen University; Harbin Institute of Technology; McMaster University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2010.0906
• 发表日期: 2013
• 页码: 1199-1219
• 关键词: LEADER-MEMBER EXCHANGE; ABUSIVE SUPERVISION; WORK ENGAGEMENT; INTERPERSONAL MISTREATMENT; ORGANIZATIONAL CITIZENSHIP; individual-differences; JOB-PERFORMANCE; MODERATING ROLE; IN-ROLE; narcissism

摘要

We present a self-enhancement model of workplace incivility to account for the effects of exposure to incivility on task performance. In particular, we predict that workplace incivility thwarts the ability to self-enhance at work, resulting in employees' divesting their sense of self from work via disengagement processes. Maintaining high levels of task performance subsequently ceases to be a source of self-enhancement for employees who have disengaged their sense of self from work. We also examined the extent to which the desire for self-enhancement (i.e., narcissism) moderated the effect of incivility on engagement. Using two sets of multiwave, multisource data collected in China, our results provide full support for our hypotheses and provide new theoretical directions for incivility research.