AN APPROACH-AVOIDANCE FRAMEWORK OF WORKPLACE AGGRESSION

• 成果类型: Article
• 署名作者: Ferris, D. Lance; Yan, Ming; Lim, Vivien K. G.; Chen, Yuanyi; Fatimah, Shereen
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Jinan University; National University of Singapore; Hong Kong Baptist University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2014.0221
• 发表日期: 2016
• 页码: 1777-1800
• 关键词: ABUSIVE SUPERVISION; REGULATORY FOCUS; work; MODEL; emotion; dimensionality; incivility; behaviors; OSTRACISM; responses

摘要

The number of constructs developed to assess workplace aggression has flourished in recent years, leading to confusion over what meaningful differences exist (if any) between the constructs. We argue that one way to frame the field of workplace aggression is via approach avoidance principles, with various workplace aggression constructs (e.g., abusive supervision, supervisor undermining, and workplace ostracism) differentially predicting specific approach or avoidance emotions and behaviors. Using two multi-wave field samples of employees, we demonstrate the utility of approach avoidance principles in conceptualizing workplace aggression constructs, as well as the processes and boundary conditions through which they uniquely influence outcomes. Implications for the workplace aggression literature are discussed.