The Value of Information in Competitive Markets: Evidence from Small and Medium-Sized Enterprises

• 成果类型: Article
• 署名作者: Galdon-Sanchez, Jose Enrique; Gil, Ricard; Uriz-Uharte, Guillermo
• 署名单位: Universidad Publica de Navarra; University of Navarra; IESE Business School
• 刊物名称: JOURNAL OF POLITICAL ECONOMY
• ISSN/ISSBN: 0022-3808
• DOI: 10.1086/732525
• 发表日期: 2025
• 页码: 252-305
• 关键词: big data; management-practices; firm performance; PRODUCTIVITY; ECONOMICS; industry; internet; QUALITY; IMPACT

摘要

We empirically investigate how the performance of small and medium-sized enterprises (SMEs) changes when gaining access to market information. To do so, we evaluate the impact of an information program diffused by a bank among its SME customers. Adopting firms gained access to reports with rich information about their own clientele and that of nearby establishments. While we find that adoption is associated with a 4.5% revenue increase, our instrumental variable results indicate that adoption increases revenue by 9%. The main mechanism driving our result is that the new information prompted adopting establishments to target gender-age customer groups underserved before adoption.