Getting More Work for Nothing? Symbolic Awards and Worker Performance

• 成果类型: Article
• 署名作者: Kosfeld, Michael; Neckermann, Susanne
• 署名单位: Goethe University Frankfurt; University of Mannheim; Leibniz Association; Zentrum fur Europaische Wirtschaftsforschung (ZEW)
• 刊物名称: AMERICAN ECONOMIC JOURNAL-MICROECONOMICS
• ISSN/ISSBN: 1945-7669
• DOI: 10.1257/mic.3.3.86
• 发表日期: 2011
• 页码: 86-99
• 关键词: reciprocity; incentives

摘要

We study the impact of status and social recognition on worker performance in a field experiment. In collaboration with an international non-governmental organization, we hired students to work on a database project. Students in the award treatment were offered a congratulatory card honoring the best performance. The award was purely symbolic to ensure that any behavioral effect is driven by non-material benefits. Our results show that the award increases performance by about 12 percent on average. The results provide strong evidence for the motivating power of status and social recognition in labor relations. (JEL C93, J33, M12, M52)