The Value of Bosses

• 成果类型: Article
• 署名作者: Lazear, Edward P.; Shaw, Kathryn L.; Stanton, Christopher T.
• 署名单位: Stanford University; Utah System of Higher Education; University of Utah
• 刊物名称: JOURNAL OF LABOR ECONOMICS
• ISSN/ISSBN: 0734-306X
• DOI: 10.1086/681097
• 发表日期: 2015
• 页码: 823-861
• 关键词: managerial quality; performance; leadership; firm; ORGANIZATION; hierarchies; EFFICIENCY; KNOWLEDGE; MARKET

摘要

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, we estimate supervisor effects and find them to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team's total output by more than adding one worker to a nine-member team would. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.