Benefits of relationship banking: Evidence from consumer credit markets

• 成果类型: Article
• 署名作者: Agarwal, Sumit; Chomsisengphet, Souphala; Liu, Chunlin; Song, Changcheng; Souleles, Nicholas S.
• 署名单位: National University of Singapore; United States Department of the Treasury; Office of the Comptroller of the Currency; Nevada System of Higher Education (NSHE); University of Nevada Reno; National University of Singapore; University of Pennsylvania; National Bureau of Economic Research
• 刊物名称: JOURNAL OF MONETARY ECONOMICS
• ISSN/ISSBN: 0304-3932
• DOI: 10.1016/j.jmoneco.2018.02.005
• 发表日期: 2018
• 页码: 16-32
• 关键词: Relationship banking; Credit cards; deposits; investments; household finance

摘要

Using a unique panel dataset that contains comprehensive information about the relationships between a large bank and its credit card customers, we show that relationship accounts exhibit lower probabilities of default and attrition, and have higher utilization rates, than non-relationship accounts. Dynamic information about changes in the behavior of a customer's other accounts at the same bank helps predict the behavior of the credit card account over time. These results imply that relationship banking offers significant potential benefits to banks: information the lender has at its disposal can be used to mitigate credit risk on the credit card account. (C) 2018 Published by Elsevier B.V.