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作者：Luo, Jifeng; Ba, Sulin; Zhang, Han
作者单位：Shanghai Jiao Tong University; University of Connecticut; University System of Georgia; Georgia Institute of Technology
摘要：Electronic commerce has grown rapidly in recent years. However, surveys of online customers continue to indicate that many remain unsatisfied with their online purchase experiences. Clearly, more research is needed to better understand what affects customers' evaluations of their online experiences. Through a large dataset gathered from two online websites, this study investigates the importance of product uncertainty and retailer visibility in customers' online purchase decisions, as well as ...
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作者：Straub, Detmar
作者单位：University System of Georgia; Georgia State University
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作者：Constantinides, Panos; Chiasson, Mike W.; Introna, Lucas D.
作者单位：Lancaster University; Lancaster University
摘要：In this paper, we argue that any effort to understand the state of the Information Systems field has to view IS research as a series of normative choices and value judgments about the ends of research. To assist a systematic questioning of the various ends of IS research, we propose a pragmatic framework that explores the choices IS researchers make around theories and methodologies, ethical methods of conduct, desirable outcomes, and the long-term impact of the research beyond a single site a...
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作者：Park, Sung-Hyuk; Huh, Soon-Young; Oh, Wonseok; Han, Sang Pil
作者单位：Korea Advanced Institute of Science & Technology (KAIST); Yonsei University; City University of Hong Kong
摘要：Drawing from the social and relational perspectives, this study offers an innovative conceptualization and operational approach regarding the validation of self:reported customer demographic data, which has become an essential corporate asset for harnessing business intelligence. Specifically, based on social network and homophily paradigms in which individuals have a natural tendency to associate and interact frequently with others with similar characteristics, we constructed a relational inf...
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作者：Ply, Janet K.; Moore, Jo Ellen; Williams, Clay K.; Thatcher, Jason Bennett
作者单位：Southern Illinois University System; Southern Illinois University Edwardsville; Clemson University
摘要：Taking a control theory view of software process innovation, we tested prevalent beliefs regarding software process maturity and Information Systems employee attitudes and perceptions by surveying 736 IS professionals in 10 organizations at varying levels of the CMM (capability maturity model). Although anecdotal reports and the scant empirical studies to date suggest job attitudes and perceptions are more positive for employees in organizations at higher levels of software process maturity, w...
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作者：VanderMeer, Debra; Dutta, Kaushik; Datta, Anindya
作者单位：State University System of Florida; Florida International University; National University of Singapore; National University of Singapore
摘要：E-commerce is growing to represent an increasing share of overall sales revenue, and online sales are expected to continue growing for the foreseeable future. This growth translates into increased activity on the supporting infrastructure, leading to a corresponding need to scale the infrastructure. This is difficult in an era of shrinking budgets and increasing functional requirements. Increasingly, IT managers are turning to virtualized cloud providers, drawn by the pay-for-use business mode...
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作者：Chang, Young Bong; Gurbaxani, Vijay
作者单位：Ulsan National Institute of Science & Technology (UNIST); University of California System; University of California Irvine
摘要：Firms are increasingly sourcing internal information systems functions,from external service providers. However, there is limited empirical evidence of the economic impact of this delivery option and, more specifically, of the productivity gains accruing to firms that have outsourced. Moreover, there is little evidence of the role and contributions of the individual mechanisms by which service providers create value for client firms. We are particularly interested in whether client firms benef...
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作者：Sahoo, Nachiketa; Singh, Param Vir; Mukhopadhyay, Tridas
作者单位：Boston University; Carnegie Mellon University; Carnegie Mellon University
摘要：In this paper, we present a method to make personalized recommendations when user preferences change over time. Most of the works in the recommender systems literature have been developed under the assumption that user preference has a static pattern. However, this is a strong assumption especially when the user is observed over a long period of time. With the help of a data set on employees' blog reading behavior, we show that users' product selection behaviors change overtime. We propose a h...
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作者：Roberts, Nicholas; Galluch, Pamela S.; Dinger, Michael; Grover, Varun
作者单位：University of South Carolina System; University of South Carolina Upstate; Clemson University
摘要：Absorptive capacity is a firm's ability to identify assimilate, transform, and apply valuable external knowledge. iris considered an imperative for business success. Modern information technologies perform a critical role in the development and maintenance of a firm's absorptive capacity. We provide an assessment of absorptive capacity in the information systems literature. IS scholars have used the absorptive capacity construct in diverse and often contradictory ways. Confusion surrounds how ...
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作者：Grover, Varun; Kohli, Rajiv
作者单位：Clemson University; William & Mary
摘要：Most research on IT value has been from the vantage point of a single firm. Multifirm studies have largely been dyadic and emphasize transaction costs over cocreation of value. Contemporary environments involve IT investments being made by multiple companies in cooperative, platform-based, and relational arrangements where the objective is to cocreate value. If IT serves as a tool, an output. or is instrumental in generating this cocreated value, then it falls within the cocreation domain of t...
