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作者:Tan, Chee-Wee; Benbasat, Izak; Cenfetelli, Ronald T.
作者单位:University of Groningen; University of British Columbia
摘要:Despite extensive deliberations in contemporary literature, the design of citizen-centric e-government websites remains an unresolved theoretical and pragmatic conundrum. Operationalizing e-government service quality to investigate and improve the design of e-government websites has been a much sought-after objective. Yet, there is a lack of actionable guidance on how to develop e-government websites that exhibit high levels of service quality. Drawing from marketing literature, we undertake a...
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作者:Willison, Robert; Warkentin, Merrill
作者单位:Newcastle University - UK; Mississippi State University
摘要:Recent academic investigations of computer security policy violations have largely focused on non-malicious noncompliance due to poor training, low employee motivation, weak affective commitment, or individual oversight. Established theoretical foundations applied to this domain have related to protection motivation, deterrence, planned behavior, self-efficacy, individual adoption factors, organizational commitment, and other individual cognitive factors. But another class of violation demands...
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作者:Aggarwal, Rohit; Singh, Harpreet
作者单位:Utah System of Higher Education; University of Utah; University of Texas System; University of Texas Dallas
摘要:In this paper, we study the differential influence of online user-generated content (UGC), specifically blogs, across the multiple stages of decision making of venture capitalists: screening stage, choice stage, and contract stage. We conjecture that, first, blogs are influential at the screening stage; second, after the screening stage, blogs are noninfluential since decision makers evaluate entities closely at later stages; third, blogs increase the interest from multiple decision makers whi...
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作者:de Guinea, Ana Ortiz; Webster, Jane
作者单位:Universite de Montreal; HEC Montreal; Queens University - Canada
摘要:Information systems use represents one of the core concepts defining the discipline. In this article, we develop a rich conceptualization of IS use patterns as individuals' emotions, cognition, and behaviors while employing an information technology to accomplish a work-related task. By combining two novel perspectives-the affect-object paradigm and automaticity-with coping theory, we theorize how different patterns appear and disappear as a result of different IT events-expected and discrepan...
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作者:Sarker, Suprateek; Xiao, Xiao; Beaulieu, Tanya
作者单位:University of Virginia; Copenhagen Business School; Washington University (WUSTL)
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作者:Goes, Paulo B.
作者单位:University of Arizona
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作者:Xu, Jingjun (David); Benbasat, Izak; Cenfetelli, Ronald T.
作者单位:Wichita State University; University of British Columbia
摘要:Wixom and Todd (2005) integrated the user satisfaction and the technology acceptance literatures to theorize about and account for the influence of the information technology artifact on usage. Based on Wixom and Todd's integrated model of technology usage, we propose the 3Q model by investigating the role of service quality (SQ), in addition to system quality (SysQ) and information quality (IQ), in website adoption. Attention to SQ is critical, as consumer websites have increasingly become th...
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作者:Barrett, Michael; Heracleous, Loizos; Walsham, Geoff
作者单位:University of Cambridge; University of Warwick
摘要:In this paper we propose rhetoric as a valuable yet underdeveloped alternative paradigm for examining IT diffusion. Building on recent developments of computerization movements theory, our rhetorical approach proposes that two central elements of the theory, framing and ideology, rather than being treated as separate can be usefully integrated. We suggest that IT diffusion can be usefully explored through examining the interrelationship of the deep structures underlying ideology and the type a...
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作者:Volkoff, Olga; Strong, Diane M.
作者单位:Simon Fraser University; Worcester Polytechnic Institute
摘要:Convincing arguments for using critical realism as an underpinning for theories of IT-associated organizational change have appeared in the Information Systems literature. A central task in developing such theories is to uncover the generative mechanisms by which IT is implicated in organizational change processes, but to do so, we must explain how critical realism's concept of generative mechanisms applies in an IS context. Similarly, convincing arguments have been made for using Gibson's (19...
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作者:Bharadwaj, Anandhi; El Sawy, Omar A.; Pavlou, Paul A.; Venkatraman, N.
作者单位:Emory University; University of Southern California; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; Boston University
摘要:Over the last three decades, the prevailing view of information technology strategy has been that it is a functional-level strategy that must be aligned with the firm's chosen business strategy. Even within this so-called alignment view, business strategy directed IT strategy. During the last decade, the business infrastructure has become digital with increased interconnections among products, processes, and services. Across many firms spanning different industries and sectors, digital technol...