Production and Operations Management

最新文章

• Do polluting firms suffer long term? Can government use data-driven inspection policies to catch polluters? AI翻译
  作者：Lo, Chris K. Y.; Tang, Christopher S.; Zhou, Yi
  作者单位：Hong Kong Polytechnic University; University of California System; University of California Los Angeles; Monash University
  摘要：Do firms suffer from negative long-term business performance after being exposed for violating environmental regulations? We empirically examine this question using all 1542 environmental incidents committed by 418 public Chinese manufacturers listed on the Shanghai/Shenzhen Stock Exchange from 2004 to 2013. We use the Coarsened Exact Matching to match a sample firm with (exposed) environmental incidents with a control firm that exhibits the same characteristics in our sample. Our comparative ...
• Should suppliers allow capacity transfers? AI翻译
  作者：Khanjari, Neda; Duenyas, Izak; Iravani, Seyed M. R.
  作者单位：Rutgers University System; Rutgers University Camden; Rutgers University New Brunswick; University of Michigan System; University of Michigan; Northwestern University
  摘要：This research considers situations in which buyers pay to reserve their suppliers' capacity for future use. The study specifically explores whether suppliers should provide transfer rights, allowing buyers unable to use all of their reserved capacity to transfer the excess to another buyer, and whether they should charge a transfer fee. The study finds that, in most cases, the supplier maximizes financial outcomes when the buyer releasing the excess capacity keeps most of the retail-level prof...
• Data-driven storage operations: Cross-commodity backtest and structured policies AI翻译
  作者：Mandl, Christian; Nadarajah, Selvaprabu; Minner, Stefan; Gavirneni, Srinagesh
  作者单位：University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; Technical University of Munich; Cornell University
  摘要：Storage assets are critical for physical trading of commodities under volatile prices. State-of-the-art methods for managing storage facilities such as the reoptimization heuristic (RH), which are part of commercial software, approximate a Markov Decision Process (MDP) assuming full information regarding the state and the stochastic commodity price process and hence suffer from informational inconsistencies with observed price data and structural inconsistencies with the true optimal policy, w...
• Predicting upgrade timing for successive product generations: An exponential-decay proportional hazard model AI翻译
  作者：Qu, Xinxue (Shawn); Lotfi, Aslan; Jain, Dipak C.; Jiang, Zhengrui
  作者单位：University of Notre Dame; University of Richmond; China Europe International Business School; Nanjing University
  摘要：In the presence of successive product generations, most consumers are repeat buyers who may decide to purchase a future product generation even before its release. Therefore, after a new product generation enters the market, its sales often exhibit a declining pattern, which renders traditional diffusion models unsuitable for characterizing consumers' decisions on upgrade timing. In this study, we propose an Exponential-Decay proportional hazard model (Expo-Decay model) to predict consumers' t...
• How consumers value retailer's return policy leniency levers: An empirical investigation AI翻译
  作者：Abdulla, Huseyn; Abbey, James D.; Ketzenberg, Michael
  作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School
  摘要：Due to the ongoing and dramatic growth in the volume of consumer returns, retailers continue to struggle with the trade-off in returns service strategies between implementing stricter return policies to lower operational costs and environmental footprint versus providing customers with lenient return policies to positively stimulate customers' value perceptions and patronage intentions. This paper argues that effective management of this trade-off requires a deep understanding of the process t...
• Customer Bargaining Power, Strategic Fit, and Supplier Performance AI翻译
  作者：Chang, Hsihui; Liu, Sheng; Mashruwala, Raj
  作者单位：Drexel University; Northeastern Illinois University; University of Calgary
  摘要：Prior studies report mixed evidence on the impact of customers' bargaining power on supplier performance. We shed light on this mixed evidence by considering the moderating role of strategic fit. A strategically aligned supplier can provide long-term benefits to the customer. As a result, powerful customers may trade off the short-term benefits obtained through supplier concessions with the long-term benefits derived from strategic fit. Thus, strategic fit can mitigate the negative impact of c...
• Marketing's and Operations' Roles in Product Recall Prevention: Antecedents and Consequences AI翻译
  作者：Chakravarty, Anindita; Saboo, Alok R.; Xiong, Guiyang
  作者单位：University System of Georgia; University of Georgia; University System of Georgia; Georgia State University; Syracuse University; University of Hong Kong
  摘要：This study centers on the roles of marketing and operations capabilities in preventing future recalls. However, prior literature identifies operations capability as critical for recall prevention, the current research highlights the equivalent importance of marketing capability. Furthermore, rather than limiting marketing's role to damage control efforts after a recall, this study identifies its potential for preventing future recall incidents. With research conducted in the consumer packaged ...
• Optimal Pricing and Overbooking of Reservations AI翻译
  作者：Oh, Jaelynn; Su, Xuanming
  作者单位：Utah System of Higher Education; University of Utah; University of Pennsylvania
  摘要：We study the optimal design of reservations for a firm with limited capacity. The firm faces a random number of customers, each of whom has a random valuation for service. The reservation policy has two components: pricing and overbooking. For the former, the firm charges a reservation fee (at the time of reservation) and a service price (at the time of service). For the latter, the firm imposes a booking limit that caps the number of reservations it sells. Given the firm's reservation policy,...
• Pricing in Service Systems with Rational Balking and Abandonment of Time-Sensitive Customers AI翻译
  作者：Abouee-Mehrizi, Hossein; Zare, Ata Ghareaghaji; Konrad, Renata A.
  作者单位：University of Waterloo; University of Toronto
  摘要：The current literature on pricing in service systems with time-sensitive customers predominately ignores the rational abandonment of customers with mixed-risk attitude. The goal of this study is to address this gap. We consider an unobservable queueing system with a nonlinear waiting cost function, which is concave up to a certain point and then becomes convex, capturing the mixed-risk attitude of customers observed in empirical studies. We assume that customers are sensitive with respect to w...
• Innovative Technology and Operations for Alleviating Poverty through Women's Economic Empowerment AI翻译
  作者：Tang, Christopher S.
  作者单位：University of California System; University of California Los Angeles
  摘要：Can technology and operations enable the world to achieve various United Nation Sustainable Development Goals? I provide my own perspective on this question by focusing on the issue of gender equality through the lens of women's economic empowerment. To do so, I use case examples to describe how innovative operations enabled by technologies (mobile phones/online platforms, solar technology, blockchain/AI, and Internet of Things) can empower women to alleviate poverty, reduce hunger by improvin...