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作者：Heese, H. Sebastian; Kemahlioglu-Ziya, Eda
作者单位：European Business School (EBS) University; North Carolina State University
摘要：We consider a supply chain with a supplier that sells to a retailer under a revenue-sharing arrangement. Demand is uncertain and unobservable to the supplier. We assume that the retailer is rational, that is, the retailer behaves opportunistically and underreports sales revenues to the supplier whenever such underreporting is profitable. Assuming the supplier has the ability to audit the retailer and learn about the actual sales revenues, we show that the supplier will never find it optimal to...
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作者：Pourakbar, M.; van der Laan, E.; Dekker, R.
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：We consider the service parts end-of-life inventory problem of a capital goods manufacturer in the final phase of its life cycle. The final phase starts as soon as the production of parts terminates and continues until the last service contract expires. Final order quantities are considered a popular tactic to sustain service fulfillment obligations and to mitigate the effect of obsolescence. In addition to the final order quantity, other sources to obtain serviceable parts are repairing retur...
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作者：Alptekinoglu, Aydin; Grasas, Alex
作者单位：Southern Methodist University; Pompeu Fabra University
摘要：To understand whether retailers should consider consumer returns when merchandising, we study how the optimal assortment of a retailer is influenced by its return policy. The retailer selects its assortment from an exogenous set of horizontally differentiated products. Consumers make purchase and keep/return decisions in nested multinomial logit fashion. Our main finding is that the optimal assortment has a distinct structure for relatively strict return policies: it is optimal to offer a mix ...
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作者：Avci, Buket; Loutfi, Zeina; Mihm, Juergen; Belavina, Elena; Keck, Steffen
作者单位：INSEAD Business School
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作者：[Anonymous]
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作者：Liu, Nan; Ziya, Serhan
作者单位：Columbia University; University of North Carolina; University of North Carolina Chapel Hill
摘要：Many service systems that work with appointments, particularly those in healthcare, suffer from high no-show rates. While there are many reasons why patients become no-shows, empirical studies found that the probability of a patient being a no-show typically increases with the patient's appointment delay, i.e., the time between the call for the appointment and the appointment date. This paper investigates how demand and capacity control decisions should be made while taking this relationship i...
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作者：Bendoly, Elliot
作者单位：Emory University
摘要：Systems thinking has proven useful in project management planning activities and has been suggested as a critical driver of a range of beneficial organizational behaviors. Yet, empirical evidence on the myriad of ways in which systems thinking can impact internal project dynamics and performance remains limited. This study focuses on one aspect of systems thinking in particular: the ability to recognize and understand the dynamics of systems and their features (e.g., feedback and delay). It ma...
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作者：Anderson, David; Gao, Guodong (Gordon); Golden, Bruce
作者单位：City University of New York (CUNY) System; Baruch College (CUNY); University System of Maryland; University of Maryland College Park
摘要：In health care, most quality transparency and improvement programs focus on the quality variation across hospitals, while we know much less about within-hospital quality variation. This study examines one important factor that is associated with the fluctuation of quality of care in the same hospitalthe timing of patient arrival. We analyze data from the National Trauma Data Bank and find that patients arriving at the hospital during off-hours (6PM-6AM) receive significantly lower quality care...
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作者：Liu, Bin; Cai, Gangshu (George); Tsay, Andy A.
作者单位：Henan Agricultural University; Santa Clara University
摘要：Advertising is a crucial tool for demand creation and market expansion. When a manufacturer uses a retailer as a channel for reaching end customers, the advertising strategy takes on an additional dimension: which party will perform the advertising to end customers. Cost sharing (co-operative advertising) arrangements proliferate the option by decoupling the execution of the advertising from its funding. We examine the efficacy of cost sharing in a model of two competing manufacturer-retailer ...
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作者：Radhakrishnan, Suresh; Wang, Zheng; Zhang, Yue
作者单位：University of Texas System; University of Texas Dallas; City University of Hong Kong
摘要：We empirically examine the association between downstream firms', i.e., customers' capital market information quality, and the operating performance of upstream firms, i.e., suppliers. Customers' capital market information quality is measured by the customers' provision of earnings forecasts, the customers' reported earnings quality, and the customers' coverage by financial analysts and credit rating agencies. We hypothesize and find a positive association between customers' capital market inf...
