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作者：Oh, Jaelynn; Su, Xuanming
作者单位：Utah System of Higher Education; University of Utah; University of Pennsylvania
摘要：At firms such as restaurants, customers either make reservations in advance or join queues on the spot. Reservation holders may not show up, and walk-ins have to wait. Using a game-theoretic model between the firm and customers, this paper studies the following: (i) reservation deposits and service prices, and (ii) capacity allocation between reservations and walk-ins. We have three main results: (i) When reservation no-shows lead to wasted capacity that cannot be reallocated, the firm should ...
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作者：Devalkar, Sripad K.; Seshadri, Sridhar; Ghosh, Chitrabhanu; Mathias, Allen
作者单位：Indian School of Business (ISB)
摘要：Agricultural supply chains in the developing world face the daunting task of feeding a growing population in the coming decades. Along with the provision of food, sustaining livelihoods, enhancing nutrition and the ability to cope with rapid changes in the environment and marketplaces are equally important to millions of small farmers. Data science can help in many ways. In this article, we outline the beginnings of data science applications in Indian agriculture. We cover various initiatives ...
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作者：Sun, Haoying; Xu, Lizhen
作者单位：University of Kentucky; University System of Georgia; Georgia Institute of Technology
摘要：We study the provision of collaborative services under online reviews, where the service outcome depends on the effort of both the service provider and the client. The provider decides not only her own effort but also the client's, at least to some extent. The client gives the review based on his net utility upon service completion. We develop a signal-jamming model in which the provider's inherent capability or type is unobservable, and the market infers the provider type through observable s...
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作者：Swaminathan, Jayashankar M.
作者单位：University of North Carolina; University of North Carolina Chapel Hill
摘要：There has been a significant increase in the scale and scope of humanitarian efforts over the last decade. Humanitarian operations need to berapid, impactful, sustained, and efficient (RISE). Big data offers many opportunities to enable RISE humanitarian operations. In this study, we introduce the role of big data in humanitarian settings and discuss data streams which could be utilized to develop descriptive, prescriptive, and predictive models to significantly impact the lives of people in n...
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作者：Huang, Yufei; Gokpinar, Bilal; Tang, Christopher S.; Yoo, Onesun Steve
作者单位：University of Bath; University of London; University College London; University of California System; University of California Los Angeles
摘要：When deciding whether to adopt an innovative product or service, consumers often experience different levels of anxiety (i.e., nervousness) that prompt them to resist purchase (e.g., fear of learning new technologies, disruption of established habits or beliefs). In such cases, consumers' anxiety is mitigated by validation through externality (e.g., the number of early adopters). To reduce consumers' anxiety, firms can also invest in familiarization through promotion (e.g., offering free trial...
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作者：Ru, Jun; Shi, Ruixia; Zhang, Jun
作者单位：State University of New York (SUNY) System; University at Buffalo, SUNY; University of San Diego; Fudan University
摘要：Enabled by the advances in information technology (IT), many supply chain partners have adopted the practice of vendor-managed inventory (VMI) to improve operations efficiency. While the IT investment for VMI implementation can be significant, the benefits of VMI to different supply chain members are not obvious based on anecdotal evidences and empirical studies. This paper studies the effects of VMI on a supply chain consisting of one manufacturer and one retailer to shed light on when an IT ...
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作者：Eftekhar, Mahyar; Masini, Andrea; Robotis, Andreas; Van Wassenhove, Luk N.
作者单位：Arizona State University; Arizona State University-Tempe; Hautes Etudes Commerciales (HEC) Paris; INSEAD Business School
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作者：Mak, Vincent; Seale, Darryl A.; Gisches, Eyran J.; Yang, Rui; Cheng, Meng; Moon, Myounghee; Rapoport, Amnon
作者单位：University of Cambridge; Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; University of Arizona; University of California System; University of California Riverside
摘要：The Braess Paradox (BP) illustrates an important counterintuitive observation that adding links to a directed transportation network with usage externalities may raise the costs of all users. Research on the BP traditionally focuses on congestible networks. We propose and experimentally test a new and more dramatic version of the BP, where the network exhibits both congestion (negative externalities) and cost-sharing (positive externalities) characteristics. Our design also involves experiment...
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作者：Parvin, Hoda; Beygi, Shervin; Helm, Jonathan E.; Larson, Peter S.; Van Oyen, Mark P.
作者单位：Arizona State University; Arizona State University-Tempe; University of Michigan System; University of Michigan
摘要：Malaria is a major health concern for many developing countries. Designing strategies for efficient distribution of malaria medications, such as Artemesinin Combination Therapies, is a key challenge in resource constrained countries. This paper develops a solution methodology that integrates strategic-level and tactical-level models to better manage pharmaceutical distribution through a three-tier centralized health system, which is common to sub-Saharan African countries. At the strategic lev...
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作者：Zheng, Sarah; Tucker, Anita L.; Ren, Z. Justin; Heineke, Janelle; McLaughlin, Amy; Podell, Aubrey L.
作者单位：Ithaca College; Boston University; Lahey Hospital & Medical Center
摘要：Provision of safe, timely care to hospital patients requires services from multiple support departments, such as environmental services and pharmacy. However, few studies have examined the impact of the service quality of internal support departments on clinical performance. The lack of studies linking internal service quality (ISQ) to clinical performance creates a gap in healthcare operations management theory and-from a practice standpoint-might contribute to underinvestment in the quality ...
