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作者：Guo, Hong; Zhao, Xuying; Hao, Lin; Liu, De
作者单位：University of Notre Dame; University of Washington; University of Washington Seattle; University of Minnesota System; University of Minnesota Twin Cities
摘要：Reward advertising is an emerging monetization mechanism for app developers in which consumers choose to view ads in exchange for apps' premium content. We provide the first economic analysis of reward advertising by studying the implications of offering reward ads, either by itself, or in conjunction with direct selling of premium content. We find that the condition for offering reward ads is surprisingly simple, and it is often optimal to offer reward ads jointly with direct selling of premi...
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作者：Scott, Alex
作者单位：Michigan State University; Michigan State University's Broad College of Business
摘要：Buyers often procure distinct goods and services from the same supplier. Accordingly, business exchanged in one setting may affect exchanges between the buyer and supplier in other settings. We study how business procured via online business-to-business (B2B) auctions is affected by business exchanged between the buyer and supplier concurrent to the auctions (concurrent business). Using two transactional datasets, one with auctions held by a large buyer of transportation services over a 4-year...
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作者：Yan, Lu (Lucy); Pedraza-Martinez, Alfonso J.
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Disaster relief organizations increasingly engage in social conversations to inform social media users about activities such as evacuation routes and aid distribution. Concurrently, users share information such as the demand for aid, willingness to donate and availability to volunteer through social conversations with relief organizations. We investigate the effect of this information exchange on social engagement during disaster preparedness, response, and recovery. We propose that the effect...
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作者：Legros, Benjamin; Bouchery, Yann; Fransoo, Jan
作者单位：Kuhne Logistics University
摘要：Despite the many advantages of containerization for goods transportation, the management of empty containers is a major disadvantage, driving costly repositioning operations. We investigate the potential for consignees to manage an inventory of empty containers at their location so as to enable direct reuse of these containers by consignors located in the surroundings. One difficulty is that the detention fees imposed by shipping companies under merchant haulage are nonlinear. Moreover, cleani...
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作者：Secchi, Enrico; Roth, Aleda; Verma, Rohit
作者单位：University College Dublin; Clemson University; Cornell University; Cornell University
摘要：This study formally develops and empirically tests a new construct, termed service improvisation competence (Serv-IC), that constitutes a novel way to improve customer experience in high-contact service contexts. Serv-IC is operationalized as the systemic ability of a service firm's employees to deviate from established service delivery processes and routines to respond in a timely manner to unforeseen events using available resources. Serv-IC is a realized operational competence resulting fro...
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作者：Cesaret, Bahriye; Dawande, Milind; Rajapakshe, Tharanga
作者单位：Ozyegin University; University of Texas System; University of Texas Dallas; State University System of Florida; University of Florida
摘要：Vacation Timeshare is a form of ownership or right to use of a resort property for a specific time period (typically a week) each year. Timeshare exchange refers to the non-monetary trading of timeshare weeks among owners, so that they can interchange their vacation homes to experience new destinations. The need for member participation during the exchange process has been well-recognized for a variety of practical reasons, including the reluctance of members to accept an authoritarian solutio...
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作者：Chuang, Howard Hao-Chun; Oliva, Rogelio; Heim, Gregory R.
作者单位：National Chengchi University; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：Retail inventories have been consistently dropping, relative to sales, since the 1990s. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine associations between inventory leanness and operational efficiency for a sample of public US retailers from 2000 to 2013. Via a stochastic frontier analysis that accounts for retailer heterogeneity and time parameters, we find support for the hypothesis that operat...
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作者：Hsu, Vernon N.; Xiao, Wenqiang; Xu, Jiayan
作者单位：Chinese University of Hong Kong; New York University; Sun Yat Sen University
摘要：We consider an integrated multinational firm (MNF) who produces a product in a low-tax country and sells it in a high-tax country. The global firm faces the decision of whether to sell the product (and at what price) to an external rival in the retail market who has an alternative outside sourcing option. Using a Cournot competition model, we show that two salient elements of the global tax planning-namely the tax rate disparity and the regulatory restrictions on transfer pricing between the M...
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作者：Deo, Sarang; Jain, Aditya
作者单位：Indian School of Business (ISB); City University of New York (CUNY) System; Baruch College (CUNY)
摘要：Many service environments such as outpatient departments comprise repeated episodes of finite duration wherein customers arriving during an episode must be served before the end of that episode. Scheduling resources and customer arrivals in such settings involves trading off customer wait against resources' time and effort. We hypothesize that this trade-off leads to a slow first, fast later pattern of system speed, which allows build-up of inventory earlier for more efficient utilization of f...
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作者：Qi, Anyan; Ahn, Hyun-Soo; Sinha, Amitabh
作者单位：University of Texas System; University of Texas Dallas; University of Michigan System; University of Michigan; Amazon.com
摘要：When a supplier serves multiple buyers, the buyers often reserve the supplier's capacity in advance to secure the supply to fulfill their demand. In this study, we analyze two common types of capacity reservation: exclusive and first-priority reservations. Both reservations give a buyer first access to its reserved capacity, but the reservations differ in how the leftovers (if any) are used. In most cases, as long as the buyer gets to use the reserved capacity first, it does not pay attention ...
