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作者:Harsha, Pavithra; Subramanian, Shivaram; Uichanco, Joline
作者单位:International Business Machines (IBM); IBM USA; University of Michigan System; University of Michigan
摘要:Omnichannel retail refers to a seamless integration of an e-commerce channel and a network of brick-and-mortar stores. An example is cross-channel fulfillment, which allows a store to fulfill online orders in any location. Another is price transparency, which allows customers to compare the online price with store prices. This paper studies a new and widespread problem resulting from omnichannel retail: price optimization in the presence of cross-channel interactions in demand and supply, wher...
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作者:Hu, Kejia; Acimovic, Jason; Erize, Francisco; Thomas, Douglas J.; Van Mieghem, Jan A.
作者单位:Vanderbilt University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of Virginia; Northwestern University
摘要:We present an approach to forecast customer orders of ready-to-launch new products that are similar to past products. The approach fits product life cycle (PLC) curves to historical customer order data, clusters the curves of similar products, and uses the representative curve of the new product's cluster to generate its forecast. We propose three families of curves to fit the PLC: bass diffusion curves, polynomial curves, and simple piecewise-linear curves (triangles and trapezoids). Using a ...
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作者:Glaeser, Chloe Kim; Fisher, Marshall; Su, Xuanming
作者单位:University of North Carolina; University of North Carolina Chapel Hill; University of Pennsylvania
摘要:We empirically study the spatiotemporal location problem motivated by an online retailer that uses the Buy-Online-Pick-Up-In-Store fulfillment method. Customers pick up their orders from trucks parked at specific locations on specific days, and the retailer's problem is to determine where and when these pickups occur. Customer demand is influenced by the convenience of pickup locations and days. We combine demographic and economic data, business location data, and the retailer's historical sal...
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作者:Regnier, Eva D.; MacKenzie, Cameron A.
作者单位:United States Department of Defense; United States Navy; Naval Postgraduate School; Iowa State University
摘要:The U.S. Marine Forces Reserve (MFR) in New Orleans is frequently threatened by hurricanes. To protect the safety of personnel and their families while maintaining mission capability, the Commander must make timely decisions to set up an alternate headquarters and allow for an orderly evacuation. The MFR relies on forecasts from the National Hurricane Center, but these forecasts are uncertain, are updated frequently, and can be difficult to interpret in the context of the MFR's decision timeli...
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作者:Xu, Joseph Jiaqi; Fader, Peter S.; Veeraraghavan, Senthil
作者单位:Carnegie Mellon University; University of Pennsylvania; University of Pennsylvania
摘要:Problem definition: We develop and estimate a demand model that can be used to evaluate and design dynamic pricing policies for single-game tickets by a sports team. Academic/practical relevance: Manyfirms have difficulty evaluating the impact of their pricing policy, which further inhibits their ability to design and implement dynamic pricing. We address this issue in the context of single-game ticket pricing for aMajor League Baseball franchise. Methodology: We develop and estimate a compreh...
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作者:Bo, Yang; Dawande, Milind; Huh, Woonghee Tim; Janakiraman, Ganesh; Nagarajan, Mahesh
作者单位:Chinese University of Hong Kong; University of Texas System; University of Texas Dallas; University of British Columbia
摘要:Most operations management textbooks use the following simple approximation to illustrate the computation of the capacity of a process: the capacity of each resource is first calculated by examining that resource in isolation; process capacity is then defined as the smallest among the capacities of the resources, that is, bottleneck capacity. In a recent paper, Gurvich and Van Mieghem [Gurvich I, Van Mieghem JA (2015) Collaboration and multitasking in networks: Architectures, bottlenecks, and ...
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作者:Guo, Pengfei; Tang, Christopher S.; Wang, Yulan; Zhao, Ming
作者单位:Hong Kong Polytechnic University; University of California System; University of California Los Angeles; University of Electronic Science & Technology of China
摘要:This paper examines the impact of two reimbursement schemes, fee-for-service and bundled payment, on the social welfare, the patient revisit rate, and the patient waiting time in a public healthcare system. The two schemes differ on the payment mechanism: under the fee-for-service scheme, the healthcare provider receives the payment each time a patient visits (or revisits) whereas, under the bundled payment scheme, the healthcare provider receives a lump sum payment for the entire episode of c...
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作者:Acimovic, Jason; Erize, Francisco; Hu, Kejia; Thomas, Douglas J.; Van Mieghem, Jan A.
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Vanderbilt University; University of Virginia; Northwestern University
摘要:We provide and describe a data set of N = 8; 935 weekly, normalized customer orders over the entire product life cycle for 170 Dell computer products sold in North America over a three and a half year period, from 2013-2016. Total orders for these products exceeded four million units and well over one billion dollars in revenue. While Dell is historically known for fulfilling customer demand with a build-to-order approach, the products in this data set were designated as build-to-stock product...
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作者:Mani, Vidya; Muthulingam, Suresh
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要:Problem definition: We investigate whether firms improve their environmental performance by learning from their own inspection experience and from the inspection experience of other firms. Additionally, we examine how the various facets of inspection experience affect organizational learning. Academic/practical relevance: With the growing awareness that operations can affect the environment, regulators increasingly use facility inspections to assess whether a firm's operations comply with or v...
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作者:Lee, Elliot; Lavieri, Marie S.; Volk, Michael
作者单位:CNA (The Center for Naval Analyses); University of Michigan System; University of Michigan; Loma Linda University
摘要:This paper seeks an efficient way to screen a population of patients at risk for hepatocellular carcinoma when (1) each patient's disease evolves stochastically and (2) there are limited screening resources shared by the population. Recent medical discoveries have shown that biological information can be learned at each screening to differentiate patients into varying levels of risk for cancer. We investigate how to exploit this knowledge to choose which patients to screen to maximize early-st...