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作者：Lin, Wilson; Lu, Susan Feng; Sun, Tianshu
作者单位：Santa Clara University; Purdue University System; Purdue University; Peking University; University of Southern California
摘要：Problem definition: We ask whether and how a charitable organization's front-line staff members can be effectively positioned to encourage donors to donate more (in compliance with the eligibility rules) during their in-person interactions. Academic/practical relevance: Specifically, we consider how charitable organizations can use microlevel data on worker-donor interactions to improve donation outcomes, via understanding of workers' experiences and donors' characteristics. Methodology: Using...
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作者：Wagner, Laura; Calvo, Eduard; Amorim, Pedro
作者单位：Universidade Catolica Portuguesa; University of Navarra; Universidade do Porto; INESC TEC
摘要：Problem definition: Online retailers often receive customer orders comprising several products of differing origins. To fulfill these orders, retailers must ship multiple parcels from different locations and-unless they are grouped somewhere along the supply chain-these may reach the customer's doorstep one by one. Academic/practical relevance: We conjecture here that receiving products sequentially instead of all together affects a consumer's reaction to her purchases, possibly influencing-fo...
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作者：Li, Ruoting; Tobey, Margaret; Mayorga, Maria E.; Caltagirone, Sherrie; Ozaltin, Osman Y.
作者单位：North Carolina State University; North Carolina State University
摘要：Problem definition: Approximately 11,000 alleged illicit massage businesses (IMBs) exist across the United States hidden in plain sight among legitimate businesses. These illicit businesses frequently exploit workers, many of whom are victims of human trafficking, forced or coerced to provide commercial sex. Academic/practical relevance: Although IMB review boards like Rubmaps.ch can provide first-hand information to identify IMBs, these sites are likely to be closed by law enforcement. Open w...
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作者：Balasubramanian, Karthik; Drake, David F.; Acimovic, Jason; Fearing, Douglas
作者单位：Howard University; University of Colorado System; University of Colorado Boulder; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Problem definition: Mobile money systems-platforms built and managed by mobile network platform operators (MMPOs) to allow money to be stored as digital currency-connect millions of poor and unbanked people to the formal financial system. Unfortunately, low service levels because of the suboptimal management of cash and digital currency (e-float) inventory impede the development of these ecosystems. Accordingly, we seek to answer the question of how agents should manage inventories of cash and...
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作者：Zhu, Feng; Liu, Shaoxuan; Wang, Rowan; Wang, Zizhuo
作者单位：Massachusetts Institute of Technology (MIT); Shanghai Jiao Tong University; Shanghai Jiao Tong University; Southern University of Science & Technology; The Chinese University of Hong Kong, Shenzhen
摘要：Problem definition: We consider a revenue management problem that arises from the selling of high-speed train tickets in China. Compared with traditional network revenue management problems, the new feature of our problem is the assign-to-seat restriction. That is, each request, if accepted, must be assigned instantly to a single seat throughout the whole journey, and later adjustment is not allowed. When making decisions, the seller needs to track not only the total seat capacity available, b...
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作者：Wowak, Kaitlin D.; Lalor, John P.; Somanchi, Sriram; Angst, Corey M.
作者单位：University of Notre Dame
摘要：Problem definition: Business analytics (BA) in healthcare research offers numerous valuable insights that can enhance patient care and hospital performance. Consequently, there has been a rapid surge of research in this area. Academic/practical relevance: The objective of this study is to provide a data-driven summary of the extant BA in healthcare literature and a guide for future research. Methodology: Leveraging a topic modeling technique and network analysis, we provide insight into how BA...
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作者：Bassamboo, Achal; Randhawa, Ramandeep; Wu, Chenguang (Allen)
作者单位：Northwestern University; University of Southern California; Hong Kong University of Science & Technology
摘要：Problem definition: We study scheduling multi-class impatient customers in parallel server queueing systems. At the time of arrival, customers are identified as being one of many classes, and the class represents the service and patience time distributions as well as cost characteristics. From the system's perspective, customers of the same class at time of arrival get differentiated on their residual patience time as they wait in queue. We leverage this property and propose two novel and easy...
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作者：Lowrey, John D.; Richards, Timothy J.; Hamilton, Stephen F.
作者单位：Northeastern University; Arizona State University; Arizona State University-Downtown Phoenix; California State University System; California Polytechnic State University San Luis Obispo
摘要：Problem definition: For grocery retailers, managing perishable food that is nearing expiry is a major challenge. Donating food to food banks is socially responsible, as it improves local communities and reduces waste generation. It also diverts food to a secondary, quality-differentiated market. Academic/practical relevance: In this paper, we quantify the economic impacts of this secondary market for food by examining donation and pricing behaviors for competing retailers. Methodology: We use ...
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作者：Vlachy, Jan; Ayer, Turgay; Ayvaci, Mehmet; Raghunathan, Srinivasan
作者单位：University System of Georgia; Georgia Institute of Technology; University of Texas System; University of Texas Dallas
摘要：Problem definition: Under the prevailing fee-for-service (FFS) payments, hospitals receive a fixed payment, whereas physicians receive separate fees for each treatment or procedure performed for a given diagnosis. Under FFS, incentives of hospitals and physicians are misaligned, leading to large inefficiencies. Bundled payments (BP), an alternative to FFS unifying payments to the hospital and physicians, are expected to encourage care coordination and reduce ever increasing healthcare costs. H...
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作者：Choi, Je-ok; Saban, Daniela; Weintraub, Gabriel
作者单位：Stanford University; Stanford University
摘要：Problem definition: We consider the mechanism design problem of finding an optimal pay-as-bid mechanism in which a platform chooses an assortment of suppliers to balance the tradeoff between two objectives: providing enough variety to accommodate heterogeneous buyers, yet at low prices. Academic/practical relevance: Modern buying channels, including e-commerce and public procurement, often consist of a platform that mediates transactions. Frequently, these platforms implement simple and transp...
