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作者：Geng, Xin; Guo, Xiaomeng; Xiao, Guang; Yang, Nan
作者单位：University of Miami; Hong Kong Polytechnic University
摘要：Problem definition: In a multistage model of a bilateral supply chain, we study two postponement strategies that the downstream retailer may adopt to mitigate the supply yield risk originating from the upstream production process. The retailer could either postpone the procurement payment until after the yield is realized and pay only for the delivered amount; postpone the pricing decision to better utilize the available supply; or do both. Although both strategies have been separately studied...
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作者：Celdir, Musa Eren; Cho, Soo-Haeng; Hwang, Elina H.
作者单位：Carnegie Mellon University; University of Washington; University of Washington Seattle
摘要：Problem definition: Generating recommendations of compatible dating partners is a challenging task for online dating platforms because uncovering users' idiosyncratic preferences is difficult. Thus, platforms tend to recommend popular users to others more frequently than unpopular users. This paper studies such popularity bias in an online dating platform's recommendations and its consequences for users' likelihood of finding dating partners. Methodology/results: Motivated by the empirical evi...
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作者：Chen, Jiguang; Hu, Qiying; Shi, Duo; Zhang, Fuqiang
作者单位：Xiamen University; Xiamen University; Fudan University; The Chinese University of Hong Kong, Shenzhen; Washington University (WUSTL)
摘要：Problem definition: Quick response is a classic operations strategy that allows a retailer to place a rapid replenishment order during the selling season using information learned from early sales. The benefits of quick response are widely studied in the literature under the condition that the manufacturer's wholesale prices are exogenously given. Motivated by the practice of emerging small and medium-sized enterprise (SME) fashion brands, this paper revisits the value of quick response for a ...
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作者：Li, Simin; Lariviere, Martin A.; Bassamboo, Achal
作者单位：Tulane University; Northwestern University
摘要：Problem definition: A canonical model in service management assumes that consumers base the purchase of a service on its full price, that is, a linear combination of the monetary price and the expected time commitment. Although analytically convenient, when this assumption holds is an unexplored question. Methodology/results: We present a model of consumers allocating their time and money between working, overhead activities that do not provide utility, one continuous leisure activity, and one...
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作者：Manou, Athanasia; Canbolat, Pelin G.; Karaesmen, Fikri
作者单位：National & Kapodistrian University of Athens; Kadir Has University; Koc University
摘要：Problem definition: We consider pricing of services with strategic customers who have heterogeneous delay costs motivated by transportation systems. Customers are strategic decision makers who weigh the reward from the transport service against the waiting cost for the vehicle at a transportation station. Customers arrive at the station according to a Poisson process, and the vehicle visits the station according to a renewal process. We analyze the optimal price and the equilibrium for differe...
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作者：Cao, Huan; Hall, Nicholas G.; Wan, Guohua; Zhao, Wenhui
作者单位：University System of Maryland; University of Maryland College Park; University System of Ohio; Ohio State University; Shanghai Jiao Tong University
摘要：Problem definition: Intraproject learning in project scheduling involves the use of learning among the similar tasks in a project to improve the overall performance of the project schedule. Under intraproject learning, knowledge gained from completing some tasks in a project is used to execute similar later tasks in the same project more efficiently. We provide the first model and solution algorithms to address this intraproject learning problem. Academic/practical relevance: Intraproject lear...
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作者：Buell, Ryan W.; Ramdas, Kamalini; Soenmez, Nazli; Srinivasan, Kavitha; Venkatesh, Rengaraj
作者单位：Harvard University; University of London; London Business School; European School of Management & Technology
摘要：Problem definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming, perhaps unquestioningly, that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients are served in batches and the dynamics of group interaction could lead to increased client engagement, which could improve outcomes. However, the loss of privacy and personal connection might undermine engagement. The engagement dyn...
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作者：Manchiraju, Chandrasekhar; Dawand, Milind; Janakiraman, Ganesh; Raghunathan, Arvind
作者单位：Michigan State University; Michigan State University's Broad College of Business; University of Texas System; University of Texas Dallas
摘要：Problem definition: Revenue management in railways distinguishes itself from that in traditional sectors, such as airline, hotel, and fashion retail, in several important ways. (i) Capacity is substantially more flexible in the sense that changes to the capacity of a train can often be made throughout the sales horizon. Consequently, the joint optimization of prices and capacity assumes genuine importance. (ii) Capacity can only be added in discrete chunks (i.e., coaches). (iii) Passengers wit...
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作者：Raghavan, S.; Zhang, Rui
作者单位：University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park; University of Colorado System; University of Colorado Boulder
摘要：Problem definition: Last-mile delivery is a critical component of logistics networks, accounting for approximately 30%-35% of costs. As delivery volumes have increased, truck route times have become unsustainably long. To address this issue, many logistics companies, including FedEx and UPS, have resorted to using a driver aide to assist with deliveries. The aide can assist the driver in two ways. As a jumper, the aide works with the driver in preparing and delivering packages, thus reducing t...
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作者：Khern-am-nuai, Warut; So, Hyunji; Cohen, Maxime C.; Adulyasak, Yossiri
作者单位：McGill University; Universite de Montreal; HEC Montreal
摘要：Problem definition: Restaurant review platforms, such as Yelp and TripAdvisor, routinely receive large numbers of photos in their review submissions. These photos provide significant value for users who seek to compare restaurants. In this context, the choice of cover images (i.e., representative photos of the restaurants) can greatly influence the level of user engagement on the platform. Unfortunately, selecting these images can be time consuming and often requires human intervention. At the...
