作者：Vigoda-Gadot, Eran; Shoham, Aviv; Schwabsky, Nitza; Ruvio, Ayalla
作者单位：University of Haifa; University of Haifa; University of Haifa
摘要：This study presents a three-year effort to study public sector innovation in Europe from the viewpoint of the citizen. It examines a model of public sector innovation across a multinational sample of eight countries and 626 participants. The paper develops a theory of antecedents to and consequences of innovation in public administration as perceived by knowledgeable citizens and end-users. Participants were senior and mid-level managers of third sector organizations that work closely with cit...
