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作者：Wilson, Baron
作者单位：University of Cambridge
摘要：Government - its institutions, its working, its constitutional controls - is hugely important, not just as a subject of gossip or history in the making but as a discipline. Rod Rhodes' achievement in pioneering new ways of mapping and analysing developments inside government from the inside, and in coordinating so many different academic studies, was a remarkable model of the sort of research into government that can be, and needs to be, done by universities, not least as a basis for training ...
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作者：Martin, Graham P.
作者单位：University of Leicester
摘要：The 'modernization' of British public services seeks to broaden public sector governance networks, bringing the views of third sector organizations, the public and service users (among others) to the design, management and delivery of welfare. Building on previous analyses of the contradictions generated by these roles, this paper draws on longitudinal qualitative research to enunciate the challenges faced by one third-sector organization in facilitating service user influence in a UK National...
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作者：Pollitt, Christopher
作者单位：KU Leuven
摘要：This paper asks, first, how have comparative publications (academic 'outputs') developed during the past three decades; second, what theories have been in play, and, third, how can we best explain the picture of comparative PA that is thus revealed? The trajectories of themes and theories are set within a wider story of the development of networks and academic communities. Changes in practitioner concerns and networks have had significant impacts on the evolution of the academic sub-field. Cha...
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作者：Aspinal, Fiona
作者单位：University of York - UK
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作者：Marsh, David
作者单位：Australian National University
摘要：Anthony King (1989, p. 97) argued some time ago that: 'most of Britain's best political scientists (...) are for some reason journalists'. This is a claim which could only be made by someone who thinks that understanding, or explaining, politics merely revolves around knowing what happens at the centre of power. It neglects the point that facts do not speak for themselves; rather, they have to be interpreted within a conceptual or theoretical framework. Such theoretical frameworks are, for the...
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作者：James, Oliver
作者单位：University of Exeter
摘要：Citizens' expectations of public service performance influence their attitudes and behaviour towards services, including satisfaction, choice of service and political voice about them. However, there has been little research on what sets expectations. This paper assesses the effects of prior service performance and information about prior performance on two forms of citizen expectations, positive expectations of what performance will be and normative expectations of what performance should be....
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作者：Rochefort, David A.
作者单位：Northeastern University
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作者：Baekkeskov, Erik
作者单位：University of California System; University of California Berkeley
摘要：This article shows that variations in how two UK governments justified contracting-out (issue framing), combined with shifting sector-derived incentives for union activism (sector character), can help explain the extent of contracting-out. Janitorial service, an activity of the UK government that should have been low hanging fruit' for its prolific reformers, proved difficult to contract-out for Thatcher's New Right Conservatives, but easier to contract-out for Blair's New Labour. The New Righ...
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作者：Boin, Arjen; Ansell, Chris; Lodge, Martin; Parrado, Salvador; Wegrich, Kai; Xue, Lan
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作者：Taylor, Jeannette
作者单位：University of Western Australia
摘要：Is the state of a performance measurement system the most important element for promoting the utilization of performance indicators (PIs) in the public sector? Or are there other more influential factors, such as organizational culture, or even individual perceptions on the merit of performance measurement for their agency? Through a survey on a small group of managers specializing in performance measurement in 21 Australian state government agencies, this research examines the relative influe...
