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作者：Wirtz, Bernd W.; Mory, Linda; Ullrich, Sebastian
摘要：Given the increasing importance of eHealth as an integral part of eGovernment, this contribution concentrates on the issue of acceptance regarding the introduction of the German electronic health card (eHC). A brief introduction highlights the relevance of the subject and the differing acceptance rates of patients and service providers, i.e. physicians. Based on both the technology acceptance model and the relevant literature, important factors influencing the attitude towards and the potentia...
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作者：Wallace, Mike; Hoyle, Eric
作者单位：Cardiff University; University of Bristol
摘要：The potential of an ironic perspective for understanding public service change is portrayed through a re-analysis of data on a merger between two English primary sector schools, an extreme change involving organizational termination alongside phoenix-like emergence. The ironic perspective focuses on synchronic dissonance and diachronic divergence in meaning underlying verbal and situational forms of irony respectively, endemic sources of organizational ambiguity, its exacerbation by change whi...
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作者：Flinders, Matthew; Matthews, Felicity; Eason, Christina
作者单位：University of Sheffield; University of York - UK
摘要：Flowing out of wider debates regarding representative democracy, the diversity of political institutions has gained salience. Normatively, it is suggested that it is simply unfair for white, middle-aged males to dominate decision-making structures. Instead it has been argued that representative diversity can enhance the legitimacy of political institutions and processes, whilst improving the quality and inclusivity of policy-making. Although most of these arguments have been applied to elected...
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作者：Jorgensen, Torben Beck
作者单位：University of Copenhagen
摘要：Max Weber's and Franz Kafka's respective understandings of bureaucracy are as different as night and day. Yet, Kafka's novel The Castle is best read with Max Weber at hand. In fact, Kafka relates systematically to all the dimensions in Weber's ideal type of bureaucracy and give us a much-contemplated parody, almost a counter-punctual ideal type, based on four key observations: bureaucratic excesses unfold in time and space; a no error ideology generates inescapable dilemmas; inscrutability is ...
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作者：Broer, Tineke; Nieboer, Anna P.; Bal, Roland
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：We investigated the role of power in public governance using a Foucauldian conceptualization of power, i.e., power is produced by a range of techniques as diverse as language and measuring. We draw on an evaluation study of a quality improvement collaborative, in which different mental health care organizations were encouraged to improve their care in a structured way. We analyzed how the different actors involved in the collaborative were governed and came to govern themselves differently. Me...
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作者：Lacey, David; Cuganesan, Suresh; Goode, Sigi; Jacobs, Kerry
作者单位：Australian National University; Swinburne University of Technology
摘要：Many aspects of public policy delivery involve complex networks rather than independent agencies. Yet little work has been done to understand the nature of performance measurements in settings where the performance of one agency is heavily dependent on the activities of other agencies. The issue of dependence has implications for operational and reputational risks. Our case study is focused on performance reporting by the Australian Federal Police (AFP). Our findings indicate that performance ...
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作者：Lange, Bettina
作者单位：University of Oxford
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作者：Raudla, Ringa
作者单位：Tallinn University of Technology
摘要：The goal of this article is to examine to what extent legislators in Estonia use performance information in budgetary decision-making. Interviews with the members of the finance committee of the parliament show that legislators make only limited use of the formal documents containing performance information. Instead, they rely, for the most part, on informal social networks for gathering information they consider necessary for budget discussions. According to the legislators, the main reasons ...
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作者：Yoo, Jae Won; Kim, Seok Eun
作者单位：Hanyang University
摘要：Governance research in Korea has been limited to literature reviews or case studies, and little quantitative analysis has been performed to examine varying patterns of governance mixture and their underlying variation. This article provides an important addition to governance research by mapping the terrain of governance mixture using quantitative data. The data were drawn from 96 departments in eight comparable district governments in Seoul, Korea. The results showed: first, all three governa...
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作者：Gofen, Anat
作者单位：Hebrew University of Jerusalem
摘要：Following Hirschman's seminal Exit, Voice and Loyalty, an exit response to dissatisfaction with public services is often portrayed as a replacement of one service provider with another, depending on the availability of alternatives. This article enriches Hirschman's typology by conceptualising an 'entrepreneurial exit' response referring to citizens who exit proactively by creating a viable alternative themselves. The practical aspects of entrepreneurial exit are analysed based on five manifes...
