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作者：Christensen, Johan
作者单位：Leiden University - Excl LUMC; Leiden University
摘要：Academic interest in the administrative aspects of international organizations is on the rise. Yet, an issue that has received little attention is bureaucratic representation-the extent to which international bureaucracies are representative of the polity that they serve. The article theorizes the rationales for and forms of representative bureaucracy in international organizations by combining insights from the representative bureaucracy literature with the 'public service bargains' framework...
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作者：Pedersen, Mogens J.; Nielsen, Vibeke L.
作者单位：Aarhus University
摘要：Research finds evidence for bias in frontline workers' decision-making affecting citizens, but important questions remain about the underlying causal logics: which mechanisms explain disparity in decision-making for different demographic categories of citizens? To what extent is frontline workers' decision-making influenced by cognitive biases toward citizens similar to themselves (similarity bias) and by stereotypes? Focusing on gender bias and drawing on social identity theory and gender ste...
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作者：Gore, Oz; McDermott, Imelda; Checkland, Kath; Allen, Pauline; Moran, Valerie
作者单位：University of Leicester; University of Manchester; University of London; London School of Hygiene & Tropical Medicine
摘要：In the context of welfare delivery, hybrid organizations mix public and 'new' market, social, and professional types of mechanisms and rationales. This article contributes to our understanding of accountability within hybrid organizations by highlighting how accountability obligations can become hybrid, simultaneously formal and informal. Instead of seeing accountability as hybrid only in the sense of the coexistence of types of organizational mechanisms and structures (i.e., the prevalence of...
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作者：Mizrahi, Shlomo; Minchuk, Yizhaq
作者单位：University of Haifa; Sami Shamoon College of Engineering
摘要：This study explores the impact of the configuration of performance information on citizens' perceptions regarding the impact of the information on their lives and the reliability they assign to it. We conducted a survey experiment among a representative sample of the Israeli population. The treatment included the object being measured, the identity of those who manage the performance management mechanism, and the trend of the results. We also compared the education and police sectors. Our find...
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作者：van Erp, Judith; Wallenburg, Iris; Bal, Roland
作者单位：Utrecht University; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：This article studies the role of a public regulator in managing the performance of healthcare professionals. It combines a networked governance perspective with responsive regulation theory to show the mechanisms that have added to significant changes in medical cost management in the Netherlands. In a five-year period, hospital practices transitioned from cosmetic compliance with performance regulation and strategic upcoding to institutionalized compliance more in line with regulatory goals. ...
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作者：Peeters, Rik; Gofen, Anat; Meza, Oliver
作者单位：Centro de Investigacion y Docencia Economicas A.C. (CIDE); Hebrew University of Jerusalem
摘要：Citizens' responses to dissatisfaction with public services are often portrayed as following one of four distinct patterns, each consistent with current provision structures: exit, voice, loyalty or neglect (EVLN). Citizens may also initiate efforts to access public services through more subversive supply mechanisms. This study focuses on 'gaming' as an additional, understudied response pattern, within which individuals aim at improving the personal outcome of public service delivery by exploi...
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作者：Gronow, Antti; Wagner, Paul; Yla-Anttila, Tuomas
作者单位：University of Helsinki
摘要：The conditions under which policy beliefs and influential actors shape collaborative behaviour in governance networks are not well understood. This article applies exponential random graph models to network data from Finland and Sweden to investigate how beliefs, reputational power and the role of public authorities' structure collaboration ties into the two countries' climate change governance networks. Results show that only in Finland's conflictual climate policy domain do actors collaborat...
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作者：Awan, Sahar; Esteve, Marc; van Witteloostuijn, Arjen
作者单位：Shaheed Zulfikar Ali Bhutto Institute of Science & Technology; University of London; University College London; Vrije Universiteit Amsterdam; University of Antwerp
摘要：The claim that Public Service Motivation (PSM) is an antecedent of prosocial behaviour has often been empirically tested and supported. However, closer inspection of this literature reveals large disparities in relating the two constructs. One reason that could explain such differences is that the relationship between PSM and prosocial behaviours has been primarily tested using self-reported cross-sectional, single-rater and same-survey data. While all of these are widely used methodological a...
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作者：Liston-Heyes, Catherine; Juillet, Luc
作者单位：University of Ottawa
摘要：Transparency is largely seen as essential to public sector accountability. Yet, information disclosure also generates unintended consequences that may prove detrimental to the workings of some accountability processes. In this light, we investigate the views of Canadian public sector internal auditors, a subset of professionals fulfilling an important accountability function. We show that concerns surrounding disclosure requirements are prevalent. We demonstrate that internal auditors who see ...
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作者：Tkach, Benjamin
作者单位：Mississippi State University
摘要：An enduring challenge of public administration research is examining whether public management affects the delivery of public policy results. This study extends managerial influence to include public policy delivery in an active conflict environment. Individual manager training is critical in conflict environments because limited bureaucratic capacity and general environmental confusion are common. Organizations under stress use substitute managers. We argue that substitute managers' effective...
