-
作者：Sedgwick, Donna
-
作者：Holbein, John B.; Hassell, Hans J. G.
作者单位：Brigham Young University; State University System of Florida; Florida State University
摘要：In recent years, performance-based accountability reforms have become widespread-particularly in the public education system-as a means of enhancing service delivery and citizens' knowledge of and engagement with government. While an ever-growing literature has considered the overall effects of these administrative systems, few have fully considered the effect these have on underlying subgroups of relevance and inequalities in responses across these groups. In this article, we examine how citi...
-
作者：Hvidman, Ulrik
作者单位：Aarhus University
摘要：The performance of public sector agencies constitutes a longstanding concern in both policy and academia. Recent research suggests that citizens associate the public sector with ineffectiveness and wastefulness. This article approaches this debate by examining how citizens' perception of whether an organization is public or not affects their performance assessment. The study is based on two large-scale experiments conducted among representative samples of Danish citizens. The findings show tha...
-
作者：AbouAssi, Khaldoun; Bauer, Zachary; Johnston, Jocelyn M.
作者单位：American University
摘要：Scholarship across disciplines offers evidence that gender plays a significant role in organizational dynamics. Gender differences in preferences, attitudes, and behaviors affect employee behavior and organizational outcomes. This article extends the gender factor into the realm of interorganizational and intersectoral collaboration to examine not just whether, but also how gender affects the management of these relationships. We analyze these differences in the context of local government-non...
-
作者：Meier, Kenneth J.
作者单位：American University
-
作者：Flink, Carla M.
作者单位：American University
摘要：Literature on punctuated equilibrium theory (PET) explains the reasons organizations undergo incremental and punctuated policy changes. This study examines PET within the budgeting process. Alongside disproportionate information processing and institutional friction, recent innovations in PET have incorporated organizational history and theories from public administration to explain budgetary fluctuations. Part of the work merging PET with public administration has demonstrated how policy feed...
-
作者：Jugl, Marlene
作者单位：Hertie School
摘要：This article contributes to the debate on environmental determinants of public service performance by analyzing the effect of country size (population size) on public service effectiveness. It theoretically describes and empirically tests a size-induced trade-off between economies and diseconomies of scale in national bureaucracies. The main argument is that public service performance increases with size due to economies of scale, but it decreases after the optimal country size when bureaucrac...
-
作者：Feeney, Mary K.
作者单位：Arizona State University; Arizona State University-Tempe
-
作者：Maetzke, Margitta
作者单位：Johannes Kepler University Linz
-
作者：Jakobsen, Morten; Jacobsen, Christian Botcher; Serritzlew, Soren
作者单位：Aarhus University
摘要：Most public frontline employees work out of sight of management. Direct management through authority and incentives is therefore often challenging. We argue that managers can rely on change-oriented training as an effective management tool that can affect employee behavior and work as an alternative or supplement to commands and incentives. First, we outline the concept of change-oriented training and explain how it can direct the behavior of public employees towards organizational goals and p...
