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作者：Potter, Rachel Augustine; Volden, Craig
作者单位：University of Virginia
摘要：Although there are descriptive and substantive benefits associated with women serving in leadership posts in the bureaucracy, we ask whether there is a policy benefit associated with women's leadership. Simply put, is there a policy premium to having women as bureaucratic leaders? We focus on agency rulemaking, a policymaking activity conducted by nearly all federal agencies. Across three presidential administrations, we find no evidence of an across-the-board premium associated with women's l...
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作者：Buntaine, Mark T.; Hunnicutt, Patrick; Komakech, Polycarp
作者单位：University of California System; University of California Santa Barbara
摘要：Governments around the world are investing in technologies that allow citizens to participate in the coproduction of public services by providing monitoring and feedback, but there is little evidence about how these initiatives affect the quality of public services. We implemented a large-scale field experiment that involved organizing 50 citizen reporters in each of 100 neighborhoods across Kampala, Uganda, to provide weekly reports to the municipal government about the delivery of solid wast...
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作者：van den Bekerom, Petra; van der Voet, Joris; Christensen, Johan
作者单位：Leiden University; Leiden University - Excl LUMC
摘要：Citizens' perceptions of the performance of public service providers are a central concern for academics and policy-makers alike. A growing body of behavioral public administration research emphasizes the psychological biases that shape the perceptions of citizens.This article makes a novel contribution to this debate by examining the interaction between politically motivated bias and cognitive bias in citizens' performance appraisals. It asks: Are citizens more negative about failing service ...
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作者：Masood, Ayesha; Nisar, Muhammad Azfar
作者单位：Lahore University of Management Sciences
摘要：Administrative burden research has highlighted the multiple costs imposed by public policies and their impact on citizens. However, the empirical understanding of citizens' responses to such burdens remains limited. Using ethnographic data of doctors applying for maternity leave in Pakistan, this article documents strategies used by citizens to navigate the administrative burden faced by them. Our findings suggest that these strategies are based on an individual's cache of social, cultural cap...
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作者：Miller, Susan M.; Keiser, Lael R.
作者单位：University of South Carolina System; University of South Carolina Columbia; University of Missouri System; University of Missouri Columbia
摘要：The theory of representative bureaucracy posits that citizens will view policy and service delivery more favorably if public servants share their background characteristics. However, automation is changing public service delivery, limiting human involvement in the process. We examine attitudes toward automated decision making through the lens of representative bureaucracy, generating expectations about how a lack of passive representation will affect views toward automated versus human decisio...
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作者：Vogel, Rick; Werkmeister, Laura
作者单位：University of Hamburg
摘要：While scholarship on public leadership has recently gained momentum in public administration, it is unclear how researchers should account for the public in public leadership. We shed new light on this issue by introducing the approach of Implicit Leadership Theories (ILTs) to the field of public administration. This socio-cognitive approach suggests that people's everyday, rather than scholarly, theories about the characteristics of leaders provide important explanations of how they respond t...
