作者:Mikkelsen, Maria Falk; Pedersen, Mogens Jin; Petersen, Niels Bjorn Grund
作者单位:Aarhus University
摘要:Public service organizations periodically collect and disseminate performance information that enables frontline employees to act based on two aspects of performance: current performance (how is the client performing right now?) and performance progression (is the client performing better, similarly, or worse than previously?). Yet knowledge of how frontline employees use performance information about their clients' performance progression remains limited. Building on cognitive psychology and ...
作者:Zhang, Fengxiu; Welch, Eric W.
作者单位:George Mason University; Arizona State University; Arizona State University-Tempe
摘要:Climate change can bring about large-scale irreversible physical impacts and systemic changes in the operating environment of public organizations. Research on preconditions for organizational adaptation to climate change has produced two parallel lines of inquiry, one focusing on macro-level norms, rules, and expectations and the other on meso-level culture, design, and structure within the organization. Drawing on the meta-theory of institutional logics, this study proposes a configurational...