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作者：Marcoulides, George A.; Chin, Wynne W.; Saunders, Carol
作者单位：University of California System; University of California Riverside; University of Houston System; University of Houston; State University System of Florida; University of Central Florida
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作者：Goo, Jahyun; Kishore, Rajiv; Rao, H. R.; Nam, Kichan
作者单位：State University System of Florida; Florida Atlantic University; State University of New York (SUNY) System; University at Buffalo, SUNY; Sogang University
摘要：This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. Eleven contractual elements (categorized into three SLA characteristics: foundation, change, and governance characteristics) are hypothesized to act as complements of three relational governance attributes: re...
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作者：Balijepally, VenuGopal; Mahapatra, RadhaKanta; Nerur, Sridhar; Price, Kenneth H.
作者单位：Texas A&M University System; Prairie View A&M University; University of Texas System; University of Texas Arlington
摘要：Extreme programming is currently gaining popularity as an alternate software development methodology. Pair programming, a core practice of this methodology, involves two programmers working collaboratively to develop software. This study examined the efficacy of pair programming by comparing the performance effectiveness and affective responses of collaborating pairs with those of individual programmers treated as nominal pairs. In a controlled laboratory experiment involving student subjects,...
