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作者：Singh, Rajendra; Mathiassen, Lars; Mishra, Abhay
作者单位：University of South Carolina System; University of South Carolina Columbia; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
摘要：Path constitution theory has emerged as a promising combination of two contrasting perspectives on technological innovation: path dependence, which focuses on historically embedded, contingent processes that are more or less beyond the control of actors, and path creation, which emphasizes mindful contributions from powerful actors. However, the current path constitution literature focuses on macro- and multi-level inquiry without addressing the specific processes, opportunities, and challenge...
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作者：Vance, Anthony; Lowry, Paul Benjamin; Eggett, Dennis
作者单位：Brigham Young University; City University of Hong Kong; Brigham Young University
摘要：Access-policy violations are a growing problem with substantial costs for organizations. Although training programs and sanctions have been suggested as a means of reducing these violations, evidence shows the problem persists. It is thus imperative to identify additional ways to reduce access-policy violations, especially for systems providing broad access to data. We use accountability theory to develop four user-interface (UI) design artifacts that raise users' accountability perceptions wi...
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作者：Baskerville, Richard L.; Kaul, Mala; Storey, Veda C.
作者单位：University System of Georgia; Georgia State University; Curtin University; Nevada System of Higher Education (NSHE); University of Nevada Reno
摘要：Recognizing that design is at the core of information systems development has led to a design-science research paradigm where differing kinds of knowledge goals give form to differing kinds of knowledge processes within a single study. This paper analyzes knowledge production in design-science research to explain how an endogenous form of pluralism characterizes such studies, making it problematic to associate any design-science study with a single view of knowledge production. Instead, a desi...
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作者：Goes, Paulo B.
作者单位：University of Arizona
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作者：Lusch, Robert F.; Nambisan, Satish
作者单位：University of Arizona; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：In this article, we offer a broadened view of service innovation-one grounded in service-dominant logic-that transcends the tangible-intangible and producer-consumer divides that have plagued extant research in this area. Such a broadened conceptualization of service innovation emphasizes (1) innovation as a collaborative process occurring in an actor-to-actor (A2A) network, (2) service as the application of specialized competences for the benefit of another actor or the self and as the basis ...
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作者：Scherer, Anne; Wuenderlich, Nancy V.; von Wangenheim, Florian
作者单位：Swiss Federal Institutes of Technology Domain; ETH Zurich; University of Paderborn
摘要：Advancements in information technology have changed the way customers experience a service encounter and their relationship with service providers. Especially technology-based self-service channels have found their way into the 21st century service economy. While research embraces these channels for their cost-efficiency, it has not examined whether a shift from personal to self-service affects customer-firm relationships. Drawing from the service-dominant logic and its central concept of valu...
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作者：Wang, Jingguo; Gupta, Manish; Rao, H. Raghav
作者单位：University of Texas System; University of Texas Arlington; State University of New York (SUNY) System; University at Buffalo, SUNY
摘要：This study investigates the risk of insider threats associated with different applications within a financial institution. Extending routine activity theory (RAT) from criminology literature to information systems security, hypotheses regarding how application characteristics, namely value, inertia, visibility, accessibility, and guardians, cause applications to be exposed to insider threats are developed. Routine activity theory is synthesized with survival modeling, specifically a Weibull ha...
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作者：Saar-Tsechansky, Maytal
作者单位：University of Texas System; University of Texas Austin
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作者：Orlikowski, Wanda J.; Scott, Susan V.
作者单位：Massachusetts Institute of Technology (MIT); University of London; London School Economics & Political Science
摘要：This special issue acknowledges important innovations in the world of service and within this domain we are particularly interested in exploring the rise and influence of web-based crowd-sourcing and algorithmic rating and ranking mechanisms. We suggest that a useful way to make sense of these digital service innovations and their novel implications is to recognize that they are materialized in practice. We thus need effective conceptual and analytical tools that allow us to take materiality s...
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作者：Sykes, Tracy Ann
作者单位：University of Arkansas System; University of Arkansas Fayetteville
摘要：Despite the impressive progress in understanding the benefits and challenges related to enterprise system (ES) implementations-such as enterprise resource planning (ERP) systems-little is known about how the support structures traditionally used by organizations to help employees cope with a new ES affect employee outcomes related to the system and their jobs. Likewise, little is known about how existing peer advice ties in the business unit influence these outcomes after an ES implementation....
