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作者:Nunamaker, Jay F.; Twyman, Nathan W.; Giboney, Justin Scott; Briggs, Robert O.
作者单位:University of Arizona; University of Missouri System; Missouri University of Science & Technology; State University of New York (SUNY) System; University at Albany, SUNY; California State University System; San Diego State University
摘要:An ongoing conversation in the Information Systems literature addresses the concern, How can we conduct research that makes a difference? A shortage of high-impact research will, over time, challenge the identity and weaken the viability of IS as an academic discipline. This paper presents the systematic high-impact research model (SHIR), an approach to conducting high-impact research. SHIR embodies the insight gained from three streams of high-impact research programs spanning more than 50 ye...
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作者:Curtis, Aaron M.; Dennis, Alan R.; McNamara, Kelly O.
作者单位:Brigham Young University; Brigham Young University - Hawaii; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Mississippi State University
摘要:Organizations often build virtual teams to draw information from different parts of the organization to enable better decisions. However, communication patterns among virtual team members often resemble multiple monologues (in which team members broadcast what they know) rather than dialogues (in which team members mindfully share information they have and consider information from others). The result is that team members often fail to integrate the new information they receive from other team...
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作者:Gu, Zheyin (Jane); Tayi, Giri Kumar
作者单位:University of Connecticut; State University of New York (SUNY) System; University at Albany, SUNY
摘要:Recent advances in information technologies (IT) have powered the merger of online and offline retail channels into one single platform. Modern consumers frequently switch between online and offline channels when they navigate through various stages of the decision journey, motivating multichannel sellers to develop omni-channel strategies that optimize their overall profit. This study examines consumers' cross-channel search behavior of pseudo-showrooming, or the consumer behavior of inspecti...
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作者:Hu, Nan; Pavlou, Paul A.; Zhang, Jie
作者单位:Stevens Institute of Technology; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Arlington
摘要:Online product reviews help consumers infer product quality, and the mean (average) rating is often used as a proxy for product quality. However, two self-selection biases, acquisition bias (mostly consumers with a favorable predisposition acquire a product and hence write a product review) and underreporting bias (consumers with extreme, either positive or negative, ratings are more likely to write reviews than consumers with moderate product ratings), render the mean rating a biased estimato...
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作者:Jensen, Matthew L.; Yetgin, Emre
作者单位:University of Oklahoma System; University of Oklahoma - Norman; Rider University
摘要:Online product reviews are influential sources of information that some companies attempt to manipulate by compensating reviewers for favorable comments. The U.S. Federal Trade Commission has mandated disclosure of reviewer compensation to address this potential conflict of interest, but the effect of such disclosures on consumer attitudes is unknown. By extending prominence-interpretation theory, this work reconciles conflicting empirical results by introducing two novel elements of prominenc...