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作者：Menon, Nirup M.
作者单位：George Mason University
摘要：Information spillovers are benefits that a party obtains from the IT efforts of another party. Because these benefits arise from data and information sharing, they are best studied at a process level. Medical claims fraud detection is a prototypical data-and information-intensive process in insurance companies. Fraud detection efforts of one insurer can create spillover benefits through data and information sharing that occur from socialization between analysts and labor mobility between insur...
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作者：Vance, Anthony; Jenkins, Jeffrey L.; Anderson, Bonnie Brinton; Bjornn, Daniel K.; Kirwan, C. Brock
作者单位：Brigham Young University; Brigham Young University; Brigham Young University
摘要：Research in the fields of information systems and human-computer interaction has shown that habituation-decreased response to repeated stimulation-is a serious threat to the effectiveness of security warnings. Although habituation is a neurobiological phenomenon that develops over time, past studies have only examined this problem cross-sectionally. Further, past studies have not examined how habituation influences actual security warning adherence in the field. For these reasons, the full ext...
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作者：Oshri, Ilan; Henfridsson, Ola; Kotlarsky, Julia
作者单位：University of Warwick; Aston University
摘要：Outsourcing work relies on the supplier's interpretation of the work delegated by the client. Existing streams of outsourcing literature tend to assume that the supplier should use the same convention as the client to make sense of the work package. In this research, we use a semiotic lens to challenge this assumption by viewing such sensemaking as a process of decoding symbolic representations. This complementary view involves innovative use of digital technology for re-representing the outso...
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作者：Song, Peijian; Xue, Ling; Rai, Arun; Zhang, Cheng
作者单位：Nanjing University; University System of Georgia; Georgia State University; Fudan University
摘要：In the context of software platforms, we examine how cross-side network effects (CNEs) on different platform sides (app-side and user-side) are temporally asymmetric, and how these CNEs are influenced by the platform's governance policies. Informed by a perspective of value creation and capture, we theorize how the app-side and the user-side react to each other with distinct value creation/capture processes, and how these processes are influenced by the platform's governance policies on app re...
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作者：Pan, Yang; Huang, Peng; Gopal, Anandasivam
作者单位：Louisiana State University System; Louisiana State University; University System of Maryland; University of Maryland College Park
摘要：Prior research on corporate governance has offered contradictory empirical evidence on the relationship between the independence of the board of directors (the degree to which the board consists of outside directors who are not affiliated with the company) and firm performance. Building on the contingency view of corporate governance, we argue that the presence of significant new entry threats (NET), a unique feature that differentiates the IT industry from many other industries, is a critical...
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作者：Rai, Arun
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
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作者：Xue, Ling; Yang, Ke; Yao, Yuliang
作者单位：University System of Georgia; Georgia State University; Lehigh University; Lehigh University
摘要：Using a sample of U.S. firms and their IT suppliers compiled from multiple sources, we empirically examine the effect of interfirm managerial social ties (IMSTs) on IT components diversity and the conditions when such an effect may be escalated or mitigated. The key findings are that when firms are connected with more IT suppliers through IMSTs and when IMSTs are more evenly distributed over connected IT suppliers, the firms face higher IT components diversity internally. In addition, the posi...
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作者：Cummings, Jeff; Dennis, Alan R.
作者单位：University of North Carolina; University of North Carolina Wilmington; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Social media has changed the way many team members meet for the first time. Due to the increased use of virtual environments, it is now common for team members to examine each other's profile on a firm's enterprise social networking site (ESNS) in lieu of an initial face-to-face meeting. This study examines how the information provided in an ESNS impacts impression formation at the initial formation of a virtual team, specifically perceptions of social capital (i.e., relational, structural, an...
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作者：Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Rochester
摘要：Companies increasingly are providing customer service through social media, helping customers on a real-time basis. Although some traditional call centers might prioritize customers based on their expected business values, the grounds for differential customer service on social media are unclear, since there has been little theoretical or empirical investigation of this new phenomenon. Building on the literature of social psychology and complaint management, we hypothesize two main drivers of ...
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作者：Daniel, Sherae L.; Maruping, Likoebe M.; Cataldo, Marcelo; Herbsleb, Jim
作者单位：University System of Ohio; University of Cincinnati; University System of Georgia; Georgia State University; Uber Technologies, Inc.; Carnegie Mellon University
摘要：Corporate involvement in open source software (OSS) communities has increased substantially in recent years. Often this takes the form of company employees devoting their time to contribute code to the efforts of projects in these communities. Ideology has traditionally served to motivate, coordinate, and guide volunteer contributions to OSS communities. As employees represent an increasing proportion of the participants in OSS communities, the role of OSS ideology in guiding their commitment ...
