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作者:Turel, Ofir; He, Qinghua; Wen, Yatong
作者单位:University of Melbourne; Southwest University - China
摘要:Nonmalicious information security policy (ISP) violations can cause organizations significant harm. Here, we aim to extend the understanding of why employees engage in such acts. A large body of ISP violation research is based on the tenet that people violate ISPs to obtain personal benefits, as explained by rational choice and expectancy theories. But this assumption has only been weakly tested, using mostly correlational approaches. Our objective is to improve the causal basis for this argum...
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作者:Zhang, Nan; Xu, Heng
作者单位:American University
摘要:Too much of a good thing can be harmful. Choice overload, a compelling paradox in consumer psychology, exemplifies this notion with the idea that offering more product options could impede rather than improve consumer satisfaction, even when consumers are free to ignore any available option. After attracting intense interest in the past decades from multiple disciplines, research on choice overload has produced voluminous yet paradoxical findings that are widely perceived as inconsistent even ...
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作者:Zhang, Xiaochen; Ferreira, Pedro; de Matos, Miguel Godinho; Belo, Rodrigo
作者单位:Uber Technologies, Inc.; Carnegie Mellon University; Universidade Catolica Portuguesa; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要:Recommender systems have been introduced to help consumers navigate large sets of alternatives. They usually lead to more sales, which may increase consumer surplus and firm profit. In this paper, we ask whether the firms' choice of recommender system might hurt consumers. We use data from a large-scale field experiment in video-on-demand to measure the price elasticity of demand for movies placed in salient and nonsalient slots on the TV screen. During this experiment, the firm randomized the...
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作者:Mo, Jiahui; Sarkar, Sumit; Menon, Syam
作者单位:Clemson University; University of Texas System; University of Texas Dallas
摘要:An outcome of the rising popularity of crowdsourcing contest platforms has been an increase in the number of tasks available on a platform at the same time. These concurrent tasks compete for the attention of the same pool of solvers. There is some evidence that an increase in the number of competing tasks can reduce the number of solvers participating in a focal task. However, it is not clear exactly how competing tasks influence the quality of tasks, as represented by the best solutions they...
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作者:Subramani, Mani; Wagle, Mihir; Ray, Gautam; Gupta, Alok
作者单位:University of Minnesota System; University of Minnesota Twin Cities; Microsoft
摘要:With knowledge and expertise increasingly being recognized as important, firms have made significant investments in document repositories as part of their knowledge management initiatives. Document repositories are intended to enhance the ability to access codified knowledge and help improve task performance through knowledge reuse. However, it is not clear what effects they have on how knowledge workers perform their tasks. Using longitudinal data on repository accesses and calls to technical...
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作者:Yin, Dezhi; Bond, Samuel D.; Zhang, Han
作者单位:State University System of Florida; University of South Florida; University System of Georgia; Georgia Institute of Technology
摘要:A common assumption in prior research and practice is that more helpful online reviews will exert a greater impact on consumer attitudes and purchase decisions. We suggest that this assumption may not hold for reviews expressing anger. Building on the theory of emotions as social information (EASI), we propose that although expressions of anger in a negative review tend to decrease reader perceptions of review helpfulness, the same expressions tend to increase the negative influence of the rev...
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作者:Karhade, Prasanna P.; Dong, John Qi
作者单位:University of Hawaii System; University of Hawaii Manoa; Trinity College Dublin; University of Groningen
摘要:A firm's use of boundary-spanning information systems (BSIS) can be beneficial for innovation by providing access to market-facing information. At the same time, BSIS use can give rise to information overload, making it difficult for firms to leverage the most pertinent information for innovation. Although there has been progress in developing the understanding of the role of IS in innovation, it is unclear what capabilities firms need to develop to facilitate innovation in the presence of inf...
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作者:Tan, Xue (Jane); Lu, Yingda; Tan, Yong
作者单位:Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital; University of Washington; University of Washington Seattle
摘要:Social broadcasting sites have grown from an information diffusion channel to a public medium that facilitates public conversations of charitable social movements. Two mechanisms foster user participation in charitable social movements: content creation and content sharing. Users can create original content to express their attitude of giving and promote their most valued nonprofit organizations, enriching the depth of the conversation. They can also share others' content to expedite the diffu...
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作者:Turel, Ofir
作者单位:University of Melbourne
摘要:Technology-mediated dangerous behaviors (TMDBs), such as posting selfies while driving or posting private information, are prevalent and potentially require interventions. Knowledge about the drivers of these, and specifically the role of information in stimulating such behaviors, is limited. To address this gap, this paper turns to foraging and risk-sensitivity theories. These theories suggest that animals engage in more dangerous behaviors when their perceived need for calories is high. Simi...
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作者:Burton-Jones, Andrew; Butler, Brian S.; Scott, Susan, V; Xu, Sean Xin
作者单位:University of Queensland; University System of Maryland; University of Maryland College Park; University of London; London School Economics & Political Science; Tsinghua University