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作者:Deng, Yipu; Zheng, Jinyang; Huang, Liqiang; Kannan, Karthik
作者单位:University of Hong Kong; Purdue University System; Purdue University; Zhejiang University; University of Arizona
摘要:We collaborated with a leading fast-moving consumer goods (FMCG) manufacturer to investigate how intelligent image processing (IIP)-based shelf monitoring aids manufacturers' shelf management by using data from a quasi-experiment and a field experiment. We discovered that such artificial intelligence (AI) assistance significantly and consistently improves product sales. Several underlying mechanisms were revealed by our quantitative and qualitative analysis. First, retailers are more likely to...
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作者:Yang, Yi; Subramanyam, Ramanath
作者单位:Hong Kong University of Science & Technology; University of Illinois System; University of Illinois Urbana-Champaign
摘要:Topic models are becoming a frequently employed tool in the empirical methods repertoire of information systems and management scholars. Given textual corpora, such as consumer reviews and online discussion forums, researchers and business practitioners often use topic modeling to either explore data in an unsupervised fashion or generate variables of interest for subsequent econometric analysis. However, one important concern stems from the fact that topic models can be notorious for their in...
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作者:Wang, Jingguo; Dong, Meichen; Yang, Zhiyong; Li, Yuan
作者单位:University of Texas System; University of Texas Arlington; Texas State University System; Lamar University; University System of Ohio; Miami University; University of Tennessee System; University of Tennessee Knoxville
摘要:Drawing upon the literatures in information privacy, developmental psychology, and family science, this research investigates how parental online privacy concerns can be passed on to adolescents and affect their self-disclosure on social networking sites. We propose that parental privacy concerns decrease adolescents' self-disclosure both directly (i.e., compliance) and indirectly through adolescents' privacy concerns (i.e., internalization) and that such effects are moderated by parent-child ...
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作者:Abdel-Karim, Benjamin M.; Pfeuffer, Nicolas; Carl, K. Valerie; Hinz, Oliver
作者单位:Goethe University Frankfurt
摘要:This paper addresses a thus-far neglected dimension in human-artificial intelligence (AI) augmentation: machine-induced reflections. By establishing a grounded theoretical-informed model of machine-induced reflection, we contribute to the ongoing discussion in information systems (IS) regarding AI and research on reflection theories. In our multistage study, physicians used a machine learning-based (ML) clinical decision support system (CDSS) to see if and how this interaction can stimulate re...
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作者:Zhang, Cheng; Song, Peijian; Lim, Kai
作者单位:Fudan University; Nanjing University; Hong Kong Polytechnic University
摘要:Software platform ecosystems are emerging as a dominant model for IT-based services. To accelerate third-party development, platform owners often waive restrictions on app user interfaces to provide app developers with more autonomy in interface design. The literature has indicated, however, that standardized interface design across products is a strategic necessity for firms to introduce and manage their product lines, suggesting that platform owners should not waive restrictions on app user ...
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作者:Boh, Waifong; Constantinides, Panos; Padmanabhan, Balaji; Viswanathan, Siva
作者单位:Nanyang Technological University; University of Manchester; Alliance Manchester Business School; State University System of Florida; University of South Florida; University System of Maryland; University of Maryland College Park
摘要:Major shocks such as the COVID-19 pandemic create unique and exceptional challenges for different entities, including individuals, groups, and organizations. In this special issue editorial, we introduce the concept of digital resilience, which refers to the capabilities developed through the use of digital technologies to absorb major shocks, adapt to disruptions caused by the shocks, and transform to a new stable state, where entities are more prepared to deal with major shocks. The individu...
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作者:Leonardi, Paul
作者单位:University of California System; University of California Santa Barbara
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作者:Dewan, Sanjeev; Kim, Jooho; Nian, Tingting
作者单位:University of California System; University of California Irvine; City University of New York (CUNY) System; Baruch College (CUNY); University of California System; University of California Irvine
摘要:We contribute to the emerging literature on quality certification by digital platforms by studying the launch of the Airbnb Plus service, wherein the platform inspects properties and provides a badge that presumably signals the quality of the property and the reliability of the host. Our identification strategy relies on the fact that the Airbnb Plus service was launched in different cities at different times, and listings within the cities received the certification at different times. Using ...
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作者:Zheng, Xin; Cao, Jisu; Hong, Yili; Yang, Sha; Ren, Xingyao
作者单位:Tongji University; University of Connecticut; University of Miami; University of Southern California; Nankai University; Nankai University
摘要:Despite a large body of literature on online reviews, none have considered the nuanced impacts of how multidimensional reviews affect product sales differently for mainstream vs. niche products. This study seeks to fill this knowledge gap by conducting complementary studies in two product categories (i.e., automobiles and laptops) with different methods (a field study and three lab experiments). Our paper reveals three key insights into the emerging literature and phenomenon on multidimensiona...
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作者:Burton-Jones, Andrew; Gray, Peter; Majchrzak, Ann