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作者:Luo, Xueming; Zhang, Jie
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Arlington
摘要:Consumer buzz in the form of user-generated reviews, recommendations, and blogs signals that consumer attitude and advocacy can influence firm value. Web traffic also affects brand awareness and customer acquisition, and is a predictor of the performance of a firm's stock in the market. The information systems and accounting literature have treated buzz and traffic separately in studying their relationships with firm performance. We consider the interactions between buzz and traffic as well as...
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作者:Xue, Ling; Zhang, Cheng; Ling, Hong; Zhao, Xia
作者单位:University of North Carolina; University of North Carolina Greensboro; Fudan University; Fudan University
摘要:Firms face significant risk when they adopt digital supply chain systems to transact and coordinate with their partners. Drawn upon modular systems theory, this study proposes that system modularity mitigates the risk of adopting digital supply chain systems and therefore motivates firms to digitize more of their supply chain operations. The study theorizes how the risk-mitigating effect of system modularity can be enhanced by the allocation of decision rights to the IT (information technology...
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作者:Denis, Alan R.; Minas, Randall K.; Bhagwatwar, Akshay P.
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要:Much of human behavior involves subconscious cognition that can be manipulated through priming-the presentation of a stimulus designed to subconsciously implant a concept in working memory that alters subsequent behavior. Priming is a well-known phenomenon for individual behavior, but we do not know whether priming can be used to influence group behavior. We developed a Web-based computer game that was designed to improve creativity through priming. Participants were exposed to a priming game ...
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作者:Han, Shu; Kuruzovi, Jason; Chandran, T. Ravi
作者单位:Yeshiva University; Rensselaer Polytechnic Institute
摘要:The provision of services has become an increasingly important component of the economy of industrialized countries and the revenue stream for many traditional product companies. This is especially true for companies that offer information technology (IT) products. This paper examines factors that are associated with the extent to which IT product companies are able to develop service revenue, which we refer to as service expansion of IT product companies. We identify the characteristics of th...
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作者:Petter, Stacie; deLone, William; McLean, Ephraim R.
作者单位:University of Nebraska System; University of Nebraska Omaha; American University
摘要:In 1992, DeLone and McLean suggested that the dependent variable for information systems (IS) research is IS Success. Their research resulted in the widely cited DeLone and McLean (D&M) IS Success Model, in which System Quality, Information Quality, Use, User Satisfaction, Individual Impact, and Organizational Impact are distinct, but related dimensions of IS success. Since the original IS Success Model was published, research has developed a better understanding of IS success. Meanwhile, comp...
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作者:Huber, Thomas L.; Fischer, Thomas A.; Dibbern, Jens; Hirschheim, Rudy
作者单位:University of Bern; University of Bern; Louisiana State University System; Louisiana State University; University of Houston System; University of Houston; University of Oxford; University of London; London School Economics & Political Science
摘要:This paper develops a process model of how and why complementarity and substitution form over time between contractual and relational governance in the context of information systems outsourcing. Our analysis identifies four distinct process patterns that explain this formation as the outcome of interaction processes between key elements of both contractual and relational governance. These patterns unveil the dynamic nature of complementarity and substitution. In particular, we show that the r...
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作者:Ma, Xiao (Sean); Khansa, Lara; Deng, Yun; Kim, Sung S.
作者单位:Virginia Polytechnic Institute & State University; Huazhong University of Science & Technology; University of Wisconsin System; University of Wisconsin Madison
摘要:Reputation systems have been recognized as successful online review communities and word-of-mouth channels. Our study draws upon the elaboration likelihood model to analyze the extent that the characteristics of reviewers and their early reviews reduce or worsen the bias of subsequent online reviews. Investigating the sources of this bias and ways to mitigate it is of considerable importance given the previously established significant impact of online reviews on consumers' purchasing decision...
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作者:Velu, Chander K.; Madnick, Stuart E.; Van Alstyne, Marshall W.
作者单位:University of Cambridge; University of Cambridge; Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT); Boston University
摘要:This paper applies the theory of real options to analyze how the value of information-based flexibility should affect the decision to centralize or decentralize data management under low and high uncertainty. This study makes two main contributions. First, we show that in the presence of low uncertainty, centralization of data management decisions creates more total surplus for the firm as the similarity of business units increases. In contrast, in the presence of high uncertainty, centralizat...
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作者:Elkins, Aaron C.; Dunbar, Norah E.; Adame, Bradley; Nunamaker, Jay F., Jr.
作者单位:Imperial College London; University of Oklahoma System; University of Oklahoma - Norman; University of Oklahoma System; University of Oklahoma - Norman; University of Arizona; University of Arizona
摘要:Despite the improving accuracy of agent-based expert systems, human expert users aided by these systems have not improved their accuracy. Self-affirmation theory suggests that human expert users could be experiencing threat, causing them to act defensively and ignore the system's conflicting recommendations. Previous research has demonstrated that affirming an individual in an unrelated area reduces defensiveness and increases objectivity to conflicting information. Using an affirmation manipu...
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作者:Zwass, Vladimir