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作者：Gimpel, Henner; Heger, Sebastian; Olenberger, Christian; Utz, Lena
作者单位：University Hohenheim; University of Augsburg
摘要：Fake news poses a substantial threat to society, with serious negative consequences. Therefore, we investigate how people can be encouraged to report fake news and support social media platform providers in their actions against misinformation. Based on social psychology, we hypothesize that social norms encourage social media users to report fake news. In two experiments, we present participants a news feed which contains multiple real and fake news stories while at the same time exposing the...
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作者：Horner, Christy Galletta; Galletta, Dennis; Crawford, Jennifer; Shirsat, Abhijeet
作者单位：University System of Ohio; Bowling Green State University; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; California State University System; California State University Sacramento
摘要：Easy access to equipment, software, and platforms to create, distribute, and provide access to fake news stories has exacerbated the problem of fake news, making for a large number of highly biased sources that are reaching the mainstream through social networks. The economics of emotion theory proposes that fake news headlines are created to evoke emotional responses in readers that will cause them to interact with the article in a way that allows the creator to make a profit (through clickin...
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作者：Chen, Tao; Cheng, Hsing Kenneth; Jin, Yong (Jimmy); Li, Shengli; Qiu, Liangfei
作者单位：Nanyang Technological University; State University System of Florida; University of Florida; Hong Kong Polytechnic University; Peking University
摘要：Innovation and competition are two major pillars in the information technology (IT) industry. In this paper, we examine the causal relationship between product market competition and innovations in the IT industry. We measure the innovations from both the quantity (number of patents) and the quality (number of non-self citations) perspectives. Based on the Herfindahl-Hirschman Index and natural experiments, we find robust evidence that the competition has a positive effect on the innovations o...
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作者：Zwass, Vladimir
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作者：Andrade-Rojas, Mariana Giovanna; Kathuria, Abhishek; Konsynski, Benn R.
作者单位：University System of Georgia; University of Georgia; Indian School of Business (ISB); Emory University
摘要：IT-based information management and collaboration networks are both important sources of competitive information. Despite anecdotal evidence, limited research examines their contemporaneous impact on firms' ability to compete effectively. We take an information asymmetry perspective to examine the mechanisms through which the firm's information management capability and the structure of its collaboration network influence the structure of its competition network in product markets. We argue th...
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作者：Ye, Hua (Jonathan); Yang, Xueping; Wang, Xinwei; Stratopoulos, Theophanis C.
作者单位：University of Oklahoma System; University of Oklahoma - Norman; University of Waterloo; Zhejiang Gongshang University; University of Auckland
摘要：Valuation of digital content has important individual, organizational, and microeconomic implications. Yet, the existing understanding of digital content consumption is focused primarily on consumption of free content. This means, that digital content is not a source of revenue for contributors and not directly tied to the revenue or expenses of these platforms and that it is practically impossible to capture its value in national income accounts. Academic and anecdotal evidence seems to indic...
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作者：Deng, Bingjie; Chau, Michael
作者单位：University of Hong Kong
摘要：Emotional expressions have been widely used in online news. Existing research on the perception of online news has primarily focused on the effect of contextual cues on readers' reasoning and deliberation behavior; the role of discrete emotions such as anger and sadness, however, has been overlooked. This paper addresses this research gap by investigating the influence of angry and sad expressions in online news on readers' perception of the news. Drawing on the emotions as social information ...
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作者：Sun, Shujing; Gao, Yang; Rui, Huaxia
作者单位：University of Texas System; University of Texas Dallas; Singapore Management University; University of Rochester; University of Rochester
摘要：Despite many advantages of social media as a customer service channel, there is a concern that active service intervention encourages excessive service complaints. Our paper casts doubt on this misconception by examining the dynamics between social media customer complaints and brand service interventions. We find service interventions indeed cause more complaints, yet this increase is driven by service awareness rather than chronic complaining. Due to the publicity and connectivity of social ...
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作者：Kauffman, Robert J.; Weber, Thomas A.
作者单位：Copenhagen Business School; Swiss Federal Institutes of Technology Domain; Ecole Polytechnique Federale de Lausanne
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作者：Spohrer, Kai; Fallon, Monica; Hoehle, Hartmut; Heinzl, Armin
作者单位：University of Mannheim; University of Mannheim
摘要：Although several theories could be applied to stimulate mobile health (mHealth) use and change people's health behaviors, theory-driven mHealth designs are scarce. Instead, developers and researchers often implement behavior change techniques and mix multiple techniques without explicitly considering their underlying theoretical mechanisms. We call this practice into question and propose that combining behavior change techniques doesnot necessarily result in synergistic effects. Drawing on the...
