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作者：Jiang, Yabing; Guo, Hong
作者单位：State University System of Florida; Florida Gulf Coast University; University of Notre Dame
摘要：Consumer review systems have become an important marketing communication tool through which consumers share and learn product information. Although there is abundant evidence that consumer reviews have a significant impact on product sales, the design of consumer review systems and its impact on review outcomes and product sales have not yet been well examined. This paper analyzes firms' review system design and product pricing strategies. We formally model two review system design decisions-w...
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作者：Phang, Chee Wei; Kankanhalli, Atreyi; Tan, Bernard C. Y.
作者单位：Fudan University; National University of Singapore
摘要：Organizations are setting up online forums to obtain inputs and feedback from key stakeholders, such as employees, customers, and citizens. Examples of such virtual spaces are online policy deliberation forums (OPDFs) initiated by government organizations to garner citizens' views on policy issues. Incorporating the inputs from these forums can result in more inclusive policies for societal benefit. Yet, as with other such forums, a common issue facing OPDFs is the sustainability of participat...
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作者：Wang, Jingguo; Xiao, Nan; Rao, H. Raghav
作者单位：University of Texas System; University of Texas Arlington; University of Texas System; University of Texas Rio Grande Valley; State University of New York (SUNY) System; University at Buffalo, SUNY
摘要：Information security (IS) threats are increasingly pervasive, and search engines are being used by the public as the primary tool for searching for relevant information. This research investigates the following two questions: (1) How can different IS threats be characterized and distinguished in terms of their risk characteristics? and (2) how are risk characteristics related to public searches for information on IS threats? Applying psychometric analysis, our analyses of survey data first sho...
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作者：Agarwal, Ritu
作者单位：University System of Maryland; University of Maryland College Park
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作者：Du, Kui
作者单位：University of Massachusetts System; University of Massachusetts Boston
摘要：This paper examines how information technology ( IT) can contribute to value creation in horizontal acquisitions. We propose that acquisition value can be created when an acquirer redeploys its digital resources to its newly acquired businesses and consequently improves their operations. However, not all acquirers are equally capable of redeploying their digital resources. In this study, we propose two enabling factors pertaining to an acquirer's IT resource base: IT extensiveness and IT stand...
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作者：Krasnova, Hanna; Widjaja, Thomas; Buxmann, Peter; Wenninger, Helena; Benbasat, Izak
作者单位：University of Bern; Technical University of Darmstadt; University of British Columbia
摘要：Research findings on how participation in social networking sites (SNSs) affects users' subjective well-being are equivocal. Some studies suggest a positive impact of SNSs on users' life satisfaction and mood, whereas others report undesirable consequences such as depressive symptoms and anxiety. However, whereas the factors behind the positive effects have received significant scholarly attention, little is known about the mechanisms that underlie the unfavorable consequences. To fill this ga...
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作者：Sabnis, Gaurav; Grewal, Rajdeep
作者单位：Stevens Institute of Technology; University of North Carolina; University of North Carolina Chapel Hill
摘要：Academics and practitioners alike recognize that user-generated content (UGC), such as blog posts, help not only predict but also boost performance (e.g., sales). However, the role of competition in the UGC domain is not well understood. Building on extant research pertaining to the UGC-performance relationship, the authors document empirical evidence for a relationship between competitor UGC and focal firm performance. Data from a 30-week period describe the viewership of competing cable news...
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作者：Choudhary, Vidyanand; Zhang, Zhe (James)
作者单位：University of California System; University of California Irvine; University of Texas System; University of Texas Dallas
摘要：This paper extends prior research on the software vendors' optimal release time and patching strategy in the context of cloud computing and software as a service (SaaS). Traditionally, users are responsible for running on-premises software; by contrast, a vendor is responsible for running SaaS software, and the SaaS vendor incurs a larger proportion of defect-related costs than a vendor of on-premises software. We examine the effect of this difference on a vendor's choice of when to release so...
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作者：Kourandi, Frago; Kraemer, Jan; Valletti, Tommaso
作者单位：Athens University of Economics & Business; University of Passau; Imperial College London
摘要：Net neutrality (NN) is believed to prevent the emergence of exclusive online content, which yields Internet fragmentation. We examine the relationship between NN regulation and Internet fragmentation in a game-theoretic model that considers the interplay between termination fees, exclusivity, and competition between two Internet service providers (ISPs) and between two content providers (CPs). An exclusivity arrangement between an ISP and a CP reduces the CP's exposure to some end users, but i...
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作者：Choi, Ben C. F.; Jiang, Zhenhui (Jack); Xiao, Bo; Kim, Sung S.
作者单位：University of New South Wales Sydney; National University of Singapore; University of Hawaii System; University of Hawaii Manoa; University of Wisconsin System; University of Wisconsin Madison
摘要：Online social networks greatly facilitate social exchange among friends. At times, for amusement, individuals may be targeted by friends' playful teases, which often involve exposing individuals' private embarrassing information, such as information that reveals their past indecent behavior, mischief, or clumsiness. Although individuals sometimes do enjoy the humor, they might also be offended by the involuntary exposure. Drawing on social exchange theory, this paper elucidates the consequence...
