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作者:Leonardi, Paul M.; Bailey, Diane E.; Pierce, Casey S.
作者单位:University of California System; University of California Santa Barbara; University of Texas System; University of Texas Austin; University of Michigan System; University of Michigan
摘要:Building on recent work suggesting that objects and boundaries coevolve in practice, this paper theorizes the mechanisms for such coevolution. We argue that users in organizations choose objects to use for crossboundary collaboration, because they believe that they will afford certain types of communication. Over time, use of the object changes collaboration, which alters the constitution of the boundary at which the object was originally used. When the object's materiality makes it difficult ...
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作者:Guo, Hong; Hao, Lin; Mukhopadhyay, Tridas; Sun, Daewon
作者单位:University of Notre Dame; University of Washington; University of Washington Seattle; Carnegie Mellon University
摘要:Despite the growing popularity of in-game purchases of virtual currency in digital games, there is very limited formal research that studies this new business model. This paper builds on the neoclassical labor-leisure model to examine the impact of selling virtual currency on players' gameplay behavior, game provider's strategies, and social welfare. When the game provider offers virtual currency for sale, players have two options to obtain virtual currency-playing the game and purchasing virt...
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作者:Karjalainen, Mari; Sarker, Suprateek; Siponen, Mikko
作者单位:University of Oulu; University of Virginia; University of Jyvaskyla
摘要:The various guidelines, procedures, and policies referred to as information systems security procedures (ISSPs) underlie information systems security behaviors (ISSBs) of many employees in organizations. Understanding the reasons for ISSBs-that is, why employees do or do not comply with ISSPs-is an imperative in today's organizations, given that information is a valuable asset. In our study, we observed that employees' reasons for engaging in ISSBs, such as selecting a password, locking a comp...
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作者:Hwang, Elina H.; Singh, Param Vir; Argote, Linda
作者单位:University of Washington; University of Washington Seattle; Carnegie Mellon University
摘要:This study investigates how the information that individuals accumulate through helping others in a customer support crowdsourcing community influences their ability to generate novel, popular, and feasible ideas in an innovation crowdsourcing community. A customer support crowdsourcing community is one in which customers help each other develop solutions to their current problems with a company's products. An innovation crowdsourcing community is one in which customers propose new product ide...
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作者:Sun, Tianshu; Shi, Lanfei; Viswanathan, Siva; Zheleva, Elena
作者单位:University of Southern California; University System of Maryland; University of Maryland College Park; University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
摘要:Prior literature has established a positive association between mobile app adoptions and customers' purchase behaviors. However, it is not clear whether and how firms can actively influence customers' mobile app adoptions and increase their purchases through these induced adoptions. Using a randomized field experiment involving over 230,000 customers, we investigate the differential impacts of offering incentives or information on customers' mobile app adoptions and subsequent purchase behavio...
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作者:Yang, Mingwen; Zheng, Zhiqiang (Eric); Mookerjee, Vijay
作者单位:University of Washington; University of Washington Seattle; University of Texas System; University of Texas Dallas
摘要:Today, the reputation of a firm is profoundly influenced by user opinions expressed in online consumer reviews. Managing these opinions is, therefore, critical for the success of firms. We study the problem of devising an appropriate opinion management strategy (or response strategy) for a firm to respond to online customer reviews. To unravel the underlying mechanics of the problem, we develop a stochastic differential equation model that describes the evolution of review ratings over time fo...
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作者:Eisend, Martin
作者单位:European University Viadrina Frankfurt Oder
摘要:Many studies have investigated why users engage in digital piracy. The theoretical explanations are particularistic, and the empirical findings are fragmented, sometimes divergent, and reveal unexplained variations of effects. Managers and academics have thus had little guidance on how to explain and combat digital piracy. To help fill this gap, the present meta-analysis synthesizes past research on digital piracy and accumulates 1,373 effect sizes from 174 studies collected in 36 countries. T...