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作者：Xu, Yuqian; Ghose, Anindya; Xiao, Binqing
作者单位：University of North Carolina; University of North Carolina Chapel Hill; University of North Carolina School of Medicine; New York University; Nanjing University
摘要：The rapid growth in the adoption of mobile payments has already begun to reshape bank payment practices. Utilizing a unique data set from a leading bank in Asia that records credit card transactions of its customers before and after the launch of Alipay mobile payment, the largest mobile payment platform in the world, this study aims to understand the impact of mobile payment adoption on bank customer credit card activities and the change of this impact after the mobile payment expansion. To d...
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作者：Kahlen, Micha; Schroer, Karsten; Ketter, Wolfgang; Gupta, Alok
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; University of Cologne; University of Minnesota System; University of Minnesota Twin Cities
摘要：Motivated by the deep transformation of the transportation sector toward electric and shared mobility, this research develops a decision support system that enables real-time allocation of shared electric vehicles (SEVs) to either the rental market or aggregated as a virtual power plant to the electricity market. The multipurposing of SEVs beyond the traditional scope of mobility services can boost utilization and profitability for fleet operators while also facilitating the integration of var...
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作者：Chen, Gang; Huang, Lihua; Xiao, Shuaiyong; Zhang, Chenghong; Zhao, Huimin
作者单位：Zhejiang University; Fudan University; Tongji University; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Although the impacts of helpful online reviews on customers' purchase decisions and product sales have been widely investigated, review helpfulness has been commonly measured relying on quantitative indicators at the review level. Helpful reviews qualified by such simple indicators, however, may not necessarily yield accurate sales predictions, owing to the ever-evolving review information quality, customer demand, and product attributes. Positing that reviews with higher customer attention sh...
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作者：Zhao, Xia; Xue, Ling; Song, Peijian; Karahanna, Elena
作者单位：University System of Georgia; University of Georgia; Nanjing University
摘要：Extant research has revealed that direct communication between buyers and sellers on digital platforms facilitates transaction completion. However, the understanding of how direct communication influences the matching quality of these two-sided transactions is still limited. This study uses a multimethod approach to provide a perspective on how direct communication contributes to matching quality. In an observational study in the context of a peer-to-peer platform for long-term real estate ren...
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作者：Liu, Yidi; Li, Xin; Zheng, Zhiqiang (Eric)
作者单位：The Chinese University of Hong Kong, Shenzhen; The Chinese University of Hong Kong, Shenzhen; City University of Hong Kong; University of Texas System; University of Texas Dallas
摘要：Natural disasters wreak economic havoc and cause financial distress for victims. Commercial loans provided by lending firms play a key role in helping victims recover from disasters. This research note studies whether lenders' use of artificial intelligence (AI) in the lending process can, through reducing delinquency, benefit borrowers who experience natural disasters. Collaborating with a leading credit-scoring company, we track borrowers' loan applications and lenders' use of customized AI ...
