-
作者：Abdulla, Huseyn; Abbey, James D.; Ketzenberg, Michael
作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：Due to the ongoing and dramatic growth in the volume of consumer returns, retailers continue to struggle with the trade-off in returns service strategies between implementing stricter return policies to lower operational costs and environmental footprint versus providing customers with lenient return policies to positively stimulate customers' value perceptions and patronage intentions. This paper argues that effective management of this trade-off requires a deep understanding of the process t...
-
作者：Chang, Hsihui; Liu, Sheng; Mashruwala, Raj
作者单位：Drexel University; Northeastern Illinois University; University of Calgary
摘要：Prior studies report mixed evidence on the impact of customers' bargaining power on supplier performance. We shed light on this mixed evidence by considering the moderating role of strategic fit. A strategically aligned supplier can provide long-term benefits to the customer. As a result, powerful customers may trade off the short-term benefits obtained through supplier concessions with the long-term benefits derived from strategic fit. Thus, strategic fit can mitigate the negative impact of c...
-
作者：Feng, Jianguang; Li, Hongmin; Huh, Woonghee T.; Sampaio, Matheus C.; Keng, Naiping
作者单位：Northwestern Polytechnical University; Arizona State University; Arizona State University-Tempe; University of British Columbia; Northwestern University
-
作者：Bian, Yiwen; Yan, Shuai; Yi, Zelong; Guan, Xu; Chen, Ying-Ju
作者单位：Shanghai University; Shenzhen University; Huazhong University of Science & Technology; Hong Kong University of Science & Technology
摘要：This study investigates the implication of government information provision on a farming cooperative's quality certification strategy in an agricultural supply chain. A farming cooperative has some private quality information of its product and can convey it via quality certification in the planting stage. A product distributor makes the order decision based on the farming cooperative's quality certification and can observe the exact product quality information only after the product is reaped...
-
作者：Qiu, Liangfei; Hong, Yili (Kevin); Whinston, Andrew
作者单位：State University System of Florida; University of Florida; University of Houston System; University of Houston; University of Texas System; University of Texas Austin
-
作者：Xue, Chao; Wu, Yan (Diana); Zhu, Wanshan; Zhao, Xiaobo; Chen, Jinghuo
作者单位：Tsinghua University; California State University System; San Jose State University; Renmin University of China
摘要：We consider an order allocation game in which a manufacturer sources from two suppliers due to supply capacity limitations and allocates uneven orders to take advantage of incremental quantity discount. Laboratory experiments are conducted to examine empirical decisions by all three members in this dual sourcing channel. We observe that the supplier who receives large orders mostly agrees to supply; however, the supplier who receives small orders frequently refuses to supply. Consequently, the...
-
作者：Yang, Chaolin; Guo, Liang; Zhou, Sean X.
作者单位：Shanghai University of Finance & Economics; Chinese University of Hong Kong; Chinese University of Hong Kong
摘要：We study how customer satisfaction affects platforms' advertising competition and their equilibrium market shares and profits. Consider a market with multiple competing (online) platforms, all of which decide advertising outlay to maximize their own average profit. A customer chooses which platform to visit depending on her experience of the last purchase and on the platforms' advertising outlays. After purchasing from a platform, with certain probability (satisfaction probability), the custom...
-
作者：Stauffer, Jon M.; Vanajakumari, Manoj; Kumar, Subodha; Mangapora, Theresa
作者单位：Texas A&M University System; Texas A&M University College Station; Mays Business School; University of North Carolina; University of North Carolina Wilmington; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Hunger occurs in all locations around the globe, from developing to developed countries. In fact, there were over 37 million food insecure individuals (those without access to consistent nutritious food) in the United States in 2018, and this number increased in recent years due to the COVID pandemic. In many countries, food banks are used to consolidate food donations from individuals or government agencies and then provide that food to local partner agencies (such as food pantries and soup k...
-
作者：Chintapalli, Prashant; Tang, Christopher S.
作者单位：Western University (University of Western Ontario); University of California System; University of California Los Angeles
摘要：Besides using earmark budget to support farmer cost subsidies, governments in many developing countries use minimum support price (MSP) as an alternative subsidy scheme to (i) safeguard farmers' incomes against vagaries in crop price and (ii) ensure sufficient crop production. Among different MSP schemes, we focus on the credit-based MSP scheme under which a government will not take any possession of a crop; instead, it will credit farmers if the prevailing market price is below the prespecifi...
-
作者：Subramanian, Annapoornima M.; Levesque, Moren; Van de Vrande, Vareska
作者单位：National University of Singapore; York University - Canada; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Annapoornima M. Subramanian, Moren Levesque, and Vareska Van De Vrande were recognized as a runner up for the 2020 Ralph Gomory Best Industry Studies Paper Award.
