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作者：Corbett, Charles J.; Narayanan, Sriram
作者单位：University of California System; University of California Los Angeles; Michigan State University; Michigan State University's Broad College of Business
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作者：Ruesch, Lea; Tarakci, Murat; Besiou, Maria; Van Quaquebeke, Niels
作者单位：Kuhne Logistics University; University of London; London School Economics & Political Science; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Disasters mobilize hundreds of organizations, but coordination among them remains a challenge. This is why the United Nations has formed clusters to facilitate information and resource exchange among humanitarian organizations. Yet, coordination failures in prior disasters raise questions as to the effectiveness of the cluster approach in coordinating relief efforts. To better understand barriers to coordination, we developed a grounded theory and augmented the theory with an agent-based simul...
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作者：Tang, Wenjie; Wang, Tong; Xu, Wenxin
作者单位：University of Vienna; Alibaba Group; University of South Carolina System; University of South Carolina Columbia
摘要：Motivated by several industry examples, we study the interaction between a technology provider introducing a new technology and downstream manufacturers adopting the new technology into their products. The manufacturers, once decided on their adoption timing, both cooperate in making demand-boosting investments to promote the technology and compete in price in the product market. Our main objective is to explore the important question of how the technology provider manipulates manufacturers' a...
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作者：Jiang, Baojun; Shi, Hongyan; Zou, Tianxin
作者单位：Washington University (WUSTL); Universitetet i Stavanger; State University System of Florida; University of Florida
摘要：In many markets, consumers have time-varying needs for product or service quality. Recent technology advances equip firms with the on-demand product-adjustment capability (OPAC), which allows them to efficiently process customers' requests for short-term (e.g., daily or hourly) changes of service quality to meet their time-varying demands. This paper examines how OPAC affects a firm's optimal pricing and product-line decisions in a market with consumers having time-varying product needs and di...
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作者：Liu, Yan; Chen, Ningyuan
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Toronto
摘要：Money-back guarantees (MBGs), which allow customers to return products that do not meet their expectations, are widely used in the retail industry. In this study, we study a retailer's MBG policy with dynamic pricing of limited inventory. A key decision for the retailer is to decide whether to offer MBGs. When the product can be returned instantly, we find that the optimal MBG policy is a simple threshold policy: given the inventory level, it is optimal to offer an MBG if and only if the remai...
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作者：Zhang, Yuli; Richter, Amber R.; Shanthikumar, Jeyaveerasingam George; Shen, Zuo-Jun Max
作者单位：Beijing Institute of Technology; University of California System; University of California Berkeley; Purdue University System; Purdue University; University of California System; University of California Berkeley; University of Hong Kong; University of Hong Kong
摘要：This study investigates dynamic inventory relocation to respond proactively to the changing relief demand forecasts over time. In particular, we examine how to relocate mobile inventory optimally to serve nonstationary stochastic demand at several potential disaster sites. We propose a dynamic relocation model using dynamic programming (DP) and develop both analytical and numerical results regarding optimal relocation policies, the minimum cost-to-go function, and the value of inventory mobili...
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作者：Zhou, Zenan; Wan, Xiang
作者单位：University System of Ohio; Ohio State University
摘要：In this paper, we study the disruptive power of the mobile digital sharing economy to the road freight logistics industry. New information technologies, such as the mobile internet, mobile payment methods, and GPS, have enabled platforms to match freight shippers' demand with carriers' supply by utilizing the convenience and mobility of smartphones. We empirically study the influence of the emergence of mobile digital freight matching platforms in the U.S. on the profitability and stock perfor...
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作者：Gaimon, Cheryl; Carrillo, Janice
作者单位：University System of Georgia; Georgia Institute of Technology; State University System of Florida; University of Florida
摘要：This paper focuses on the critical roles of knowledge workers when a firm pursues a major innovation project. In this context, we consider knowledge workers as those who contribute to a firm's performance at the executive, management, and technical specialist levels. Technical specialists include persons with advanced skills in engineering, analytics, statistics, science, and economics. By analyzing a series of case studies and personal interviews, we demonstrate that alignment (i.e., coordina...
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作者：Sunar, Nur; Swaminathan, Jayashankar M.
摘要：Many parts of the world are experiencing extreme weather events, energy poverty, food insecurity, and lack of access to basic healthcare. Moreover, concerns over socioeconomic, gender, and racial inequalities are growing. These socially relevant issues are ripe for analysis and improvement using an operations management lens. In this paper, we review some of the relevant research advancements made in the last decade, and identify future research directions on these important topics. In particu...
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作者：Roy, Debjit; Spiliotopoulou, Eirini; de Vries, Jelle
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Tilburg University
摘要：Smart technologies and increased data availability enable restaurateurs to gather more information about customers and their behavior. These data can be combined with data from other sources to make a wide range of strategic and operational restaurant decisions, and can therefore generate tremendous value for restaurants and their customers. This study focuses on discussing the most promising research opportunities in restaurant operations that leverage data analytics. In particular, we focus ...
