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作者：Corbett, Charles J.; Narayanan, Sriram
作者单位：University of California System; University of California Los Angeles; Michigan State University; Michigan State University's Broad College of Business
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作者：Zhao, Wei; Liu, Qianqian Ben; Guo, Xitong; Wu, Tianshi; Kumar, Subodha
作者单位：Harbin Institute of Technology; City University of Hong Kong; Harbin Institute of Technology; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Recent years have seen robust growth in online medical consultation platforms. These platforms allow patients to access various healthcare services provided by doctors (e.g., health assessment, diagnosis, consultation, and supervision). In China, many such platforms allow patients to give small monetary gifts to doctors as an expression of gratitude. The implicit assumption is that expensive gifts influence doctors' medical service and generate conflicts of interest but small gifts do not. How...
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作者：Esenduran, Gokce; Gray, John, V; Tan, Burcu
作者单位：Purdue University System; Purdue University; University System of Ohio; Ohio State University; University of New Mexico
摘要：In this study, we employ system dynamics to study the combined effect of extended payment terms and a buyer's supply risk management practices on two outcomes: the supplier's bankruptcy risk and the buyer's financial bottom line. In conjunction with payment terms, we model the impact of two commonly recommended supply chain risk management (SCRM) practices: quick response to supply disruptions and use of a secondary (backup) source. Among other results, we uncover a feedback mechanism that con...
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作者：Pan, Yang; Qiu, Liangfei
作者单位：Tulane University; State University System of Florida; University of Florida
摘要：The new sharing economy model has introduced a dramatic, disruptive impact on the traditional industries by matching the demand and supply in real time. In this study, we examine how the entry of Uber, a ride-sharing services digital platform, brings new disruptive changes in public transportation operations. Significant debate has surrounded whether the new ride-sharing model siphoned riders from public transit or made public transit feasible for more riders, but no consensus has been reached...
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作者：Robertson, Peter W.; Starr, Martin K.
作者单位：University of Wollongong; Columbia University; Rollins College
摘要：A dramatically changing business landscape characterized by volatility and uncertainty (which in turn are driven by unpredictable alterations of conditions by such factors as geopolitical events, climate changes, disasters-natural and human causes, reduction in food, potable water, and critical materials supply along with environmental contamination), has created a situation whereby a rethink of Production and Operations Management (POM) strategies and practices is considered timely and approp...
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作者：Astvansh, Vivek; Wang, Yen-Yao; Shi, Wei
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; Indiana University Bloomington; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Indiana University System; Indiana University Bloomington; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; Auburn University System; Auburn University; University of Miami
摘要：Does the news media's reporting of the safety (or the lack thereof) of a firm's products impact managers' voluntary recalls of the products? The current article empirically answers this question in the context of safety defects in vehicles of 22 manufacturers from June 2009 to December 2020 in the United States. Results show that the volume of news reports about safety in a manufacturer's products increases voluntary recalls by managers. Further, the negativity in these news reports strengthen...
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作者：Zhou, Minglong; Sim, Melvyn; Lam, Shao-Wei
作者单位：Fudan University; National University of Singapore; Singapore General Hospital
摘要：We study the problem of advance scheduling of ward admission requests in a public hospital, which affects the usage of critical resources such as operating theaters and hospital beds. Given the stochastic arrivals of patients and uncertain usage of resources, it is often infeasible for the planner to devise a risk-free schedule to meet these requests without violating resource capacity constraints and creating adverse effects that include healthcare overtime, long patient waiting times, and be...
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作者：Swink, Morgan; Hu, Kejia; Zhao, Xiande
作者单位：Texas Christian University; Vanderbilt University; China Europe International Business School
摘要：Technology, market, and competitive dynamics are requiring firms in restaurant/food service supply chains to improve their analytics capabilities, which have tended to lag behind other comparable industries. The global COVID-19 pandemic has further encouraged industrial leaders to evaluate new challenges and opportunities. Our research provides insights into current applications of analytics technologies and organizationally integrates these insights for decision-makers in restaurant supply ch...
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作者：Shi, Ye; Yu, Hu; Yu, Yugang; Yue, Xiaohang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：Motivated by a realworld practice of a China Post sortation center, this study considers the deployment of Internet of Things (IoT) technology to improve the efficiency of a human-robot hybrid sortation system. In this system, IoT technology enables responsive adjustment of the manual capacity to alleviate the congestion effect of increasing parcel flow on robotic sorting efficiency. We begin with a predictive analysis of a real-life dataset to quantify the congestion effect on robotic sorting...
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作者：Zhang, XiaoLi; de Vries, Jelle; de Koster, Rene; Liu, ChenGuang
作者单位：Fuzhou University; Northwestern Polytechnical University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：Many operations are characterized by a trade-off between speed and quality. This calls for an exploration of effective strategies to balance the two metrics. This study investigates the separate and joint effect of quantity and quality feedback on both performance metrics in order picking. We collected data from two real-effort experiments with in total 212 participants, who conducted an order picking task in an experimental warehouse. The results of the main experiment show that giving only q...
