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作者：Taiwo, Enayon Sunday; Savin, Sergei; Chen (Frank), Yuohua; Chin, Kwai-Sang
作者单位：University of Winnipeg; University of Pennsylvania; City University of Hong Kong
摘要：The aging population and increasing chronic disease load are rapidly changing the face of primary care delivery, with mid-level (e.g., nurse) practitioners providing growing proportion of patient care. Potential differences in the quality of care offered by physicians and nurse practitioners may affect patient preferences, thus leading to patient choice behavior. This paper focuses on the problem of appointment scheduling for physician-nurse teams in the presence of patient choice and no-shows...
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作者：Dawande, Milind; Mehta, Sameer; Mu, Liying
作者单位：University of Texas System; University of Texas Dallas; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; University of Delaware
摘要：The promise of consumer data along with advances in information technology has spurred innovation not only in the way firms conduct their business operations but also in the manner in which data are collected. A prominent institutional structure that has recently emerged is a data cooperative-an organization that collects data from its members, and processes and monetizes the pooled data. A characteristic of consumer data is the externality it generates: Data shared by an individual reveal inf...
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作者：Stumpf, Jonas; Besiou, Maria; Wakolbinger, Tina
作者单位：Kuhne Logistics University; Vienna University of Economics & Business; Kuhne Logistics University
摘要：Supply chains are dynamic and complex systems. This holds particularly true for humanitarian supply chains that operate under strong uncertainty. In view of an ever-growing gap of unmet humanitarian needs, it is essential to gain a better understanding of the behavior of humanitarian supply chain systems. Despite a growing academic output in this field, there is a lack of empirical studies that take an integrated view on humanitarian supply chains and support decision makers with fact-based ev...
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作者：Keshanian, Kimia; Ramasubbu, Narayan; Dutta, Kaushik
作者单位：University of Tampa; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; State University System of Florida; University of South Florida; State University System of Florida; University of South Florida
摘要：Brick-and-mortar retailers seek higher foot traffic in their stores to improve their sales opportunities. In this quest, location-based advertising on mobile devices has emerged as an important marketing tool for targeting potential customers. The design of such advertising campaigns is complex, and their effectiveness depends on the ability to collect and examine data that aids in targeting the right customers at the right time and place. We develop a campaign design framework that explicitly...
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作者：Li, Chengzhang; Lu, Mengshi
作者单位：Shanghai Jiao Tong University; Purdue University System; Purdue University; Shanghai Jiao Tong University
摘要：We study the problem of jointly optimizing the price and order quantity for a perishable product in a single selling period, also known as the pricing newsvendor problem, under demand ambiguity. Specifically, the demand is a function of the selling price and a random factor of which the distribution is unknown. We employ the minimax regret decision criterion to minimize the worst-case regret, where the regret is defined as the difference between the optimal profit that could be obtained with p...
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作者：Wu, Chenguang (Allen); Jin, Chen; Veeraraghavan, Senthil
作者单位：Hong Kong University of Science & Technology; National University of Singapore; University of Pennsylvania
摘要：We study the optimal design of a professional service in a mixed market of customers with heterogeneous skills and capabilities of using such service. Expert customers can avail of the service on their own, whereas amateur customers find it challenging to deploy the service and can only procure the service through an intermediary who resolves the technical issues. We develop a model that captures the essential trade-offs in such settings: heterogeneity in customer expertise, decentralization b...
