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作者:August, Terrence; Dao, Duy; Niculescu, Marius Florin
作者单位:University of California System; University of California San Diego; University of Calgary; University System of Georgia; Georgia Institute of Technology
摘要:Recently, the development of ransomware strains and changes in the marketplace for malware have greatly reduced the entry barrier for attackers to conduct large-scale ransomware attacks. In this paper, we examine how this mode of cyberattack impacts software vendors and consumer behavior. When victims face an added option to mitigate losses via a ransom payment, both the equilibrium market size and the vendor's profit under optimal pricing can actually increase in the ransom demand. Profit can...
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作者:Bae, Junhyun; Chen, Li; Yao, Shiqing
作者单位:Oakland University; Cornell University; Monash University
摘要:Firms often engage in price promotion wars to gain market share from their competitors. However, poor customer satisfaction as a result of limited service capacity may significantly impact such a pricing strategy. In this paper, we consider a two-firm price competitionmodel in which customers' purchase decisions are affected by their anticipation of a poor service encounter. Our equilibrium analysis reveals that firms would be less aggressive in engaging in price cutting when customers care mo...
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作者:Ratnadiwakara, Dimuthu; Yerramilli, Vijay
作者单位:Louisiana State University System; Louisiana State University; University of Houston System; University of Houston
摘要:We use a unique feature of California's property tax system to empirically identify the causal effect of selling homeowners' past property tax payments on their choice of listing price. Although past property taxes are sunk costs, we find that they have a significant positive effect on the sellers' choice of listing price, which is inconsistent with rational models of decision making. This effect is stronger when sellers expect to sell at a loss relative to their purchase price and for propert...
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作者:Keppler, Samantha M.; Li, Jun; Wu, Di (Andrew)
作者单位:University of Michigan System; University of Michigan
摘要:The U.S. K-12 public education system has been notoriously hard to improve. Some argue new education technologies (EdTech) can help transform schools for the better. Yet, as large-scale policy reforms have had only limited success, it seems unlikely that small changes from EdTech could have any measurable impact. In this paper, we study DonorsChoose, a nonprofit that operates a teacher crowdfunding platform. We ask whether DonorsChoose improves educational outcomes, specifically at low-income ...
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作者:Shriver, Scott K.; Bollinger, Bryan
作者单位:University of Colorado System; University of Colorado Boulder; New York University
摘要:In this paper, we investigate the demand response of a firm's existing customers to retail store entry and which aspects of the response are demand-expanding and which cannibalize online sales. The empirical goal of the paper is to separately identify the effects of customer-to-store distance on purchase frequency, channel choice, and expenditure per purchase, using transaction-level data from a multichannel apparel brand. Our identification strategy exploits within-customer variation in dista...
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作者:Wu, Yanhui; Zhu, Feng
作者单位:University of Hong Kong; Harvard University
摘要:A growing number of people today are participating in the gig economy, working as independent contractors on short-term projects. We study the effects of competition on gig workers??? effort and creativity on a Chinese novel-writing platform. Authors produce and sell their works chapter by chapter under a revenue-sharing or pay-by-the-word contract with the platform. Exploiting a regulation that induced a massive entry of novels in the romance genre but not other genres, we find that, on avera...
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作者:Agarwal, Sumit; Karapetyan, Artashes
作者单位:National University of Singapore; ESSEC Business School
摘要:Making the purchase price fully salient to consumers has been shown to affect demand and equilibrium prices in various markets. Using a setting where part of the home acquisition price is in the form of nonsalient debt, we show this can happen in housing-a market where a typical household makes its largest acquisition. A regulation that made the debt and the total price salient for homebuyers eliminated a large mispricing caused by consumers' inattention to the debt before the regulation. An a...
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作者:Belo, Rodrigo; Li, Ting
作者单位:Universidade Nova de Lisboa; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要:We examine how freemium platforms can design social referral programs to encourage growth and engagement without sacrificing revenue. On the one hand, social referral programs generate new referrals from users who would not have paid for the premium features. On the other hand, they also attract new referrals from users who would have paid but prefer to invite others, resulting in more referrals but fewer paying users. We use data from a large-scale randomized field experiment in an online dat...
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作者:Alaei, Saeed; Makhdoumi, Ali; Malekian, Azarakhsh; Pekec, Sasa
作者单位:Alphabet Inc.; Google Incorporated; Duke University; University of Toronto
摘要:We consider a two-sided streaming service platform that generates revenues by charging users a subscription fee for unlimited access to the content and compensates content providers (artists) through a revenue-sharing allocation rule. Platform users are heterogeneous in both their overall consumption and the distribution of their consumption over different artists. We study two primary revenue allocation rules used by market-leading music streaming platforms-pro-rata and user-centric. With pro...
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作者:Dimitriadis, Stefan; Koning, Rembrand
作者单位:University of Toronto; Harvard University
摘要:Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections themselves? We argue that entrepreneurs may be under-networked because they lack the necessary social skills-the ability to communicate effectively and interact collaboratively with new acquaintances-that allow them to match efficientl...