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作者：Wang, Weiquan; Xu, Jingjun (David); Wang, May
作者单位：City University of Hong Kong; Beijing Normal University; Beijing Normal-Hong Kong Baptist University
摘要：We extend the extant research on neutral recommendation agents (RAs) to those that lack recommendation neutrality and are biased toward sponsors. We first investigate the effects of recommendation neutrality on users' trust and distrust in RAs by comparing a biased RA with sponsorship disclosure with a neutral RA. We then apply a contingency approach to examine the effects of sponsorship disclosure on users' trust and distrust in biased RAs, with explanations for organic recommendations as a c...
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作者：Aseri, Manmohan; Dawande, Milind; Janakiraman, Ganesh; Mookerjee, Vijay
作者单位：University of Texas System; University of Texas Dallas
摘要：Mobile-promotion platforms enable advertisers (individual users or businesses) to directly launch their personalized mobile advertising campaigns. These platforms contract with advertisers to provide a certain number of impressions on mobile apps in their desired sets of geographic locations (usually cities or zip codes) within their desired time durations (for example, a month); the execution of each such a contract is referred to as a campaign. To fulfill the demands of the campaigns, the pl...
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作者：Chava, Sudheer; Huang, Kershen; Johnson, Shane A.
作者单位：University System of Georgia; Georgia Institute of Technology; Bentley University; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：We study the dynamics of borrower reputation in bank loan markets following revelations of financial misreporting by the borrower. Misreporting firms pay greater loan spreads than matched firms for at least six years following revelation of the misreporting, and there is no evidence of a downward trend in the misreporting premium. Following revelation, misreporting firms are more likely to engage in various actions to potentially rebuild their reputations, but even firms that engage in multipl...
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作者：Chu, Jenny; Faasse, Jonathan; Rau, P. Raghavendra
作者单位：University of Cambridge
摘要：We investigate the impact of a firm's compensation consultant choice on executive compensation by examining shifts in consultant choice stemming from a 2009 U.S. Securities Exchange Commission requirement that firms disclose fees paid to compensation consultants for both consulting and other services. We show that the disclosure rule change acted as a separating device distinguishing firms likely to have used compensation consultants to extract rents from shareholders from firms that were like...
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作者：Goes, Paulo B.; Ilk, Noyan; Lin, Mingfeng; Zhao, J. Leon
作者单位：University of Arizona; State University System of Florida; Florida State University; University of Arizona; City University of Hong Kong
摘要：Online customer service chats provide new opportunities for firms to interact with their customers and have become increasingly popular in recent years for firms of all sizes. One reason for their popularity is the ability for customer service agents to multitask (i.e., interact with multiple customers at a time) thereby increasing the system through-put and agent productivity. Yet little is known about how multitasking impacts customer satisfaction-the ultimate goal of customer engagements. W...
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作者：Aobdia, Daniel; Srivastava, Anup; Wang, Erqiu
作者单位：Northwestern University; Dartmouth College
摘要：Extensive debate exists among policy makers and economists about the employment of highly skilled immigrants in the United States. It remains unclear whether these immigrants perform complementary tasks in addition to their substitutive role relative to native graduates. Empirical studies examining these questions in a focused setting are scarce, principally because of the nonavailability of data. We examine these questions using the audit industry as a setting because of the availability of c...
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作者：Baillon, Aurelien; Bleichrodt, Han; Keskin, Umut; l'Haridon, Olivier; Li, Chen
作者单位：Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Istanbul Bilgi University; Universite de Rennes
摘要：This paper studies the effect of learning information on people's attitudes toward ambiguity. We propose a method to separate ambiguity attitudes from subjective probabilities and to decompose ambiguity attitudes into two components. Under models like prospect theory that represent ambiguity through nonadditive decision weights, these components reflect pessimism and likelihood insensitivity. Under multiple priors models, they reflect ambiguity aversion and perceived ambiguity. We apply our me...
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作者：Haviv, Moshe; Oz, Binyamin
作者单位：Hebrew University of Jerusalem; Hebrew University of Jerusalem; University of Auckland
摘要：We consider an unobservable M/M/1 queue where customers are homogeneous with respect to service valuation and cost per unit time of waiting. It is well known that left to themselves, in equilibrium, customers join the queue at a rate higher than is socially optimal. Hence, regulation schemes, under which the resulting equilibrium joining rate coincides with the socially optimal one, should be considered. We suggest a classification of regulation schemes based on a few desired properties and us...
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作者：Xin, Linwei; Goldberg, David A.
作者单位：University of Illinois System; University of Illinois Urbana-Champaign; University System of Georgia; Georgia Institute of Technology
摘要：Dual-sourcing inventory systems, in which one supplier is faster (i.e., express) and more costly, while the other is slower (i.e., regular) and cheaper, arise naturally in many real-world supply chains. These systems are notoriously difficult to optimize because of the complex structure of the optimal solution and the curse of dimensionality, having resisted solution for over 40 years. Recently, so-called tailored base-surge (TBS) policies have been proposed as a heuristic for the dual-sourcin...
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作者：Zhang, Yan
作者单位：United States Department of the Treasury; Office of the Comptroller of the Currency
摘要：Fair lending analysis of nonmortgage credit products often involves proxying for race/ethnicity since such information is not required to be reported. Using mortgage data, this paper evaluates a series of proxy approaches (geo, surname, geo-surname, and Bayesian Improved Surname Geocoding (BISG)) as compared with the race/ethnicity reported under the Home Mortgage Disclosure Act (HMDA). The BISG proxy predicts the reported race/ethnicity the best as judged by prediction bias, correlation coeff...
