-
作者：Liu, Hanlin; Yu, Yimin
作者单位：Southern University of Science & Technology; City University of Hong Kong
摘要：Problem definition: We study shared service whereby multiple independent service providers collaborate by pooling their resources into a shared service center (SSC). The SSC deploys an optimal priority scheduling policy for their customers collectively by accounting for their individual waiting costs and service-level requirements. We model the SSC as a multiclass M/M/c queueing system subject to service-level constraints. Academic/practical relevance: Shared services are increasingly popular ...
-
作者：Chen, Lucy Gongtao; Tang, Qinshen
作者单位：National University of Singapore; Nanyang Technological University
摘要：Problem definition: We study a supply chain in which a supplier sets the wholesale price and a retailer responds with an order quantity. Both of the two firms can be either risk-neutral-maximizing the expected profit-or target-oriented, which is to maximize her or his ability to reach a target profit. Academic/practical relevance: Our work not only sheds light on the benefit/loss of trading with target-oriented decision makers but also, adds new knowledge to the supply chain coordination liter...
-
作者：Jia, Su; Karp, Jeremy; Ravi, R.; Tayur, Sridhar
作者单位：Carnegie Mellon University
摘要：Problem definition: Omnichannel retailing has led to the use of traditional stores as fulfillment centers for online orders. Omnichannel fulfillment problems have two components: (1) accepting a certain number of online orders prior to seeing store demands and (2) satisfying (or filling) some of these accepted online demands as efficiently as possible with any leftover inventory after store demands have been met. Hence, there is a fundamental trade-off between store cancellations of accepted o...
-
作者：Lugovoi, Ivan; Andritsos, Dimitrios A.; Senot, Claire
作者单位：Hautes Etudes Commerciales (HEC) Paris; Tulane University
摘要：Problem definition: Process innovation is commonly claimed to be a major source of competitive advantage for firms. Despite this perceived influence, it has received substantially less attention than product innovation, and much uncertainty remains about its true association with firm performance. We investigate the relationship between a pharmaceutical firm's portfolio of manufacturing process innovations and its economic performance. Academic/practical relevance: We uniquely conduct a multid...
-
作者：Akkas, Arzum; Honhon, Dorothee
作者单位：Boston University; University of Texas System; University of Texas Dallas
摘要：Problem definition: Our research is motivated by the product expiration problem in consumer packaged goods retailing, which creates substantial landfill waste and drains firm profits. We analyze shipment policies (i.e., the rules to determine the quantity and age composition of inventory to ship from a warehouse to a retail location) and their impact on profits and waste. Academic/practical relevance: The same firm often bears the cost of expiration at the warehouse and the retail store, which...
-
作者：Mu, Liying; Hu, Bin; Reddy, A. Amarender; Gavirneni, Srinagesh
作者单位：University of Delaware; University of Texas System; University of Texas Dallas; Indian Council of Agricultural Research (ICAR); ICAR - Central Research Institute of Dryland Agriculture; Cornell University
摘要：Problem definition: Inspired by India's challenges in importing pulses, we study the negotiation of government-to-government food importing contracts, with a focus on ad hoc and forward negotiations with multiple suppliers (henceforth referred to as multiplesourcing negotiations). Academic/practical relevance: We are the first to comprehensively study ad hoc and forward multiple-sourcing negotiations for food importing. Such problems are widespread, especially in developing nations, and thus t...
-
作者：Wang, Yunjie; Ha, Albert Y.; Tong, Shilu
作者单位：Renmin University of China; Hong Kong University of Science & Technology; The Chinese University of Hong Kong, Shenzhen
摘要：Problem definition: This paper investigates the issue of sharing the private demand information of a manufacturer that sells a product to retailers competing on prices and service efforts. Academic/practical relevance: In the existing literature, which ignores service effort competition, it is known that demand signaling induces an informed manufacturer to distort the wholesale price downward, which benefits the retailers, and so, they do not have any incentive to receive the manufacturer's pr...
-
作者：Hwang, Elina H.; Nageswaran, Leela; Cho, Soo-Haeng
作者单位：University of Washington; University of Washington Seattle; Carnegie Mellon University
摘要：Problem definition: This paper examines whether and, if so, how much an online-off-line return partnership between online and third-party retailers with physical stores (or location partners) generates additional value to location partners. Academic/ practical relevance: Online shoppers often prefer to return products to stores rather than mailing them back. Many online retailers have recently started to collaborate with location partners to offer the store return option to their customers, an...
-
作者：Steeneck, Daniel; Eng-Larsson, Fredrik; Jauffred, Francisco
作者单位：Air Force Institute of Technology (AFIT); Stockholm University; Massachusetts Institute of Technology (MIT)
摘要：Problem definition: We address the problem of how to estimate lost sales for substitutable products when there is no reliable on-shelf availability (OSA) information. Academic/practical relevance: We develop a novel approach to estimating lost sales using only sales data, a market share estimate, and an estimate of overall availability. We use the method to illustrate the negative consequences of using potentially inaccurate inventory records as indicators of availability. Methodology: We sugg...
-
作者：Moritz, Brent B.; Narayanan, Arunachalam; Parker, Chris
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of North Texas System; University of North Texas Denton; American University
摘要：Problem definition: We study the bullwhip effect and analyze the impact of human behavior. We separate rational ordering in response to increasing incoming orders from irrational ordering. Academic/practical relevance: Prior research has shown that the bullwhip effect occurs in about two-thirds of firms and impacts profitability by 10%-30%. Most bullwhip mitigation efforts emphasize processes such as information sharing, collaboration, and coordination. Previous work has not been able to separ...
