4期

最新文章

• The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions AI翻译
  作者：Pendem, Pradeep K.; Green, Paul I., Jr.; Staats, Bradley R.
  作者单位：University of Oregon; University of Texas System; University of Texas Austin; University of North Carolina; University of North Carolina Chapel Hill
  摘要：Problem definition: We examine the impact of four classes of workplace interruptions on short-term (working hours) and long-term (across-shifts) worker performance in an agribusiness setting. The interruptions are organized in a two-by-two framework in which they result (or do not result) in a physical task requirement and lead to a varying degree of attention shift from the primary task. Academic/practical relevance: Prior operations management literature primarily examines the long-term effe...
• Distribution-Free Pricing AI翻译
  作者：Chen, Hongqiao; Hu, Ming; Perakis, Georgia
  作者单位：Nanjing University; University of Toronto; Massachusetts Institute of Technology (MIT)
  摘要：Problem definition: We study a monopolistic robust pricing problem in which the seller does not know the customers' valuation distribution for a product but knows its mean and variance. Academic/practical relevance: This minimal requirement for information means that the pricing managers only need to be able to answer two questions: How much will your targeted customers pay on average? To measure your confidence in the previous answer, what is the standard deviation of customer valuations? Met...
• Outcome-Based Reimbursement: The Solution to High Drug Spending? AI翻译
  作者：Xu, Liang; Li, Hongmin; Zhao, Hui
  作者单位：University of Nebraska System; University of Nebraska Lincoln; Arizona State University; Arizona State University-Tempe; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
  摘要：Problem definition: The continuously soaring prices of new drugs and their uncertain effectiveness in clinical practice have put substantial risks on insurers/payers. To induce insurer coverage of their new drugs, manufacturers start to propose an innovative outcome-based reimbursement (OBR) scheme under which manufacturers refund insurers (and possibly patients) if the drugs fail to achieve a prespecified treatment target. We investigate the impact of OBR on insurers, manufacturers, and patie...
• Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment AI翻译
  作者：Oliva, Rogelio; Abdulla, Huseyn; Goncalves, Paulo
  作者单位：Texas A&M University System; Texas A&M University College Station; Universita della Svizzera Italiana
  摘要：Problem definition: We empirically examine a complementary behavioral source of the bullwhip effect that has been previously overlooked in the literature: that individuals order more aggressively (i. e., overreact) when they face shortages than when they hold inventory. Methodology/Results: We conduct a behavioral experiment using the beer distribution game. We estimate decision rules using multilevel modeling approaches that overcome several drawbacks of the estimation methods used in the ear...
• Reading Between the Stars: Understanding the Effects of Online Customer Reviews on Product Demand AI翻译
  作者：Cho, Hallie S.; Sosa, Manuel E.; Hasija, Sameer
  作者单位：Vanderbilt University; INSEAD Business School
  摘要：Problem definition: Many studies have examined quantitative customer reviews (i.e., star ratings) and found them to be a reliable source of information that has a positive effect on product demand. Yet the effect of qualitative customer reviews (i.e., text reviews) on demand has been less thoroughly studied, and it is not known whether (or how) the sentiment expressed in text reviews moderates the influence of star ratings on product demand. We are therefore led to examine how the interplay be...
• Queues with Redundancy: Is Waiting in Multiple Lines Fair? AI翻译
  作者：Nageswaran, Leela; Scheller-Wolf, Alan
  作者单位：University of Washington; University of Washington Seattle; Carnegie Mellon University
  摘要：Problem definition: We study service systems where some (so-called redundant) customers join multiple queues simultaneously, enabling them to receive service in any one of the queues, while other customers join a single queue. Academic/practical relevance: The improvement in overall system performance due to redundant customers has been established in prior work. We address the question of fairness- whether the benefit experienced by redundant customers adversely affects others who can only jo...
• Learning Personalized Product Recommendations with Customer Disengagement AI翻译
  作者：Bastani, Hamsa; Harsha, Pavithra; Perakis, Georgia; Singhvi, Divya
  作者单位：University of Pennsylvania; International Business Machines (IBM); IBM USA; Massachusetts Institute of Technology (MIT); New York University
  摘要：Problem definition: We study personalized product recommendations on platforms when customers have unknown preferences. Importantly, customers may disengage when offered poor recommendations. Academic/practical relevance: Online platforms often personalize product recommendations using bandit algorithms, which balance an exploration-exploitation trade-off. However, customer disengagement-a salient feature of platforms in practice-introduces a novel challenge because exploration may cause custo...
• Before It's Too Late: Product Recall Delays and Policy Design AI翻译
  作者：Mao, Wenzheng; Dong, Zhanyu; Lee, Hsiao-Hui
  作者单位：Tongji University; Sun Yat Sen University; National Chengchi University
  摘要：Problem definition: We examine a firm's investigation and recall decisions when a defect occurs and provide policy implications on how to deter long delayed recalls. Practical relevance: When a safety defect occurs, manufacturers often use product recalls to mitigate potential consequences. Although consumers expect on-time recalls for product defects, anecdotal examples suggest that firms may be passive in investigating potential defects and/or severely delay their recall decisions. Understan...