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作者：Bichescu, Bogdan; Hilafu, Haileab
作者单位：University of Tennessee System; University of Tennessee Knoxville
摘要：Problem definition: Hospital-acquired conditions (HACs) represent undesirable complications that occur during a hospital stay. HACs can compromise patient safety and care outcomes and result in unnecessary socio-economic costs. Although hospitals are expected to reduce the incidence of HACs, few studies have examined the implications of HACs on other clinical outcomes and measures of hospital performance. This study contributes to the literature by exploring the relationship between exposure t...
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作者：Borenstein, Alison; Mangal, Ankit; Perakis, Georgia; Poninghaus, Stefan; Singhvi, Divya; Lami, Omar Skali; Lua, Jiong Wei
作者单位：Massachusetts Institute of Technology (MIT); New York University; Massachusetts Institute of Technology (MIT)
摘要：Problem definition: Online retailers provide recommendations of ancillary services when a customer is making a purchase. Our goal is to predict the net present value (NPV) of these services, estimate the probability of a customer subscribing to each of them depending on what services are offered to them, and ultimately prescribe the optimal personalized service recommendation that maximizes the expected long-term revenue. Methodology/results: We propose a novel method called cluster-while-clas...
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作者：Adjerid, Idris; Ayvaci, Mehmet U. S.; Ozer, Ozalp
作者单位：Virginia Polytechnic Institute & State University; University of Texas System; University of Texas Dallas; Amazon.com
摘要：Problem definition: Algorithm-enabled decision support has an increasingly important role in supporting the day-to-day operations of healthcare organizations. Yet, fully realizing the value of algorithmic decision support lies critically in the opportunity to re-engineer the related processes and redefine roles in ways that make organizations more effective. We study how and when algorithm-enabled process innovation (AEPI) creates value in light of dynamic operational environments (i.e., workl...
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作者：Yu, Qiuping; Mankad, Shawn; Shunko, Masha
作者单位：Georgetown University; North Carolina State University; University of Washington; University of Washington Seattle
摘要：Problem definition: The effect of the minimum wage is an important yet controversial topic that has received attention for decades. Our study is the first to take an operational lens and empirically study the impact of the minimum wage on firms' scheduling practices. Methodology/results: Using a highly granular data set from a chain of fashion retail stores, we estimate that a $1 increase in the minimum wage, although having a negligible impact on the total labor hours used by the stores, lead...
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作者：Xu, Yunzong; Wang, Zizhuo
作者单位：Microsoft; University of Illinois System; University of Illinois Urbana-Champaign; The Chinese University of Hong Kong, Shenzhen
摘要：Problem definition: Motivated by several practical selling scenarios that require previous purchases to unlock future options, we consider a multistage assortment optimization problem, where the seller makes sequential assortment decisions with commitment and the customer makes sequential choices to maximize her expected utility. Methodology/results: We start with the two-stage problem and formulate it as a dynamic combinatorial optimization problem. We show that this problem is polynomial-tim...
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作者：Wang, Jingqi; Huang, Tingliang; Lee, Junghee
作者单位：The Chinese University of Hong Kong, Shenzhen; The Chinese University of Hong Kong, Shenzhen; University of Tennessee System; University of Tennessee Knoxville; University of Notre Dame
摘要：Problem definition: Qualcomm, the largest cellphone chipmaker in the world, had adopted a cross-licensing agreement with its clients, downstream cellphone manufacturers. It requires cellphone manufacturers to allow each other to use their patents for free. This cross-licensing practice has received considerable scrutiny and attention around the world. We study the impacts of cross-licensing in a supply chain in which an upstream supplier requires its downstream competing manufacturers to cross...
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作者：Hassin, Refael; Meilijson, Isaac; Perlman, Yael
作者单位：Tel Aviv University; Bar Ilan University
摘要：Problem definition: In a Markovian queueing system with strategic customers, a reward is gained from completing service, and a loss is incurred while waiting to be served. The common assumption in the queueing literature is that such loss is a function of the customer's waiting time. This paper takes a different and novel approach in that it models the customer's loss incurred because of negative network effects while waiting with others, which increases as the exposure to others increases. Me...
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作者：Mutlu, Nevin; El-Amine, Hadi; Sahin, Ozge
作者单位：Eindhoven University of Technology; George Mason University; Johns Hopkins University
摘要：Problem definition: In an environment where consumers' rising valuation of Instagrammable memories drives their spending from products to experiences, retailers offer experiences to attract consumers back to their stores. Yet, it is not obvious under which settings consumers can benefit from these experiences and raise retailers' profits.Methodology/results: We use a random utility model for consumer choice in both monopoly and duopoly settings. For the latter, we pose a game-theoretic model t...
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作者：Darby, Jessica L.; Ketchen Jr, David J.; Ball, George P.; Mukherjee, Ujjal
作者单位：Auburn University System; Auburn University; Auburn University System; Auburn University; Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Illinois System; University of Illinois Urbana-Champaign
摘要：Problem definition: Firms often delay the decision to recall faulty medical devices long after they become aware of a defect, thereby putting public safety at height-ened risk. However, the factors contributing to these delays are not well-understood. To help address this gap, we examine whether and how CEO stock ownership influences the speed with which faulty medical devices are recalled and whether this influence varies with recall severity. We then examine whether the stock market penalize...
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作者：Zou, Fan; Dong, Yan; Song, Sining; Rungtusanatham, Manus
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University of South Carolina System; University of South Carolina Columbia; University of Tennessee System; University of Tennessee Knoxville; York University - Canada
摘要：Problem definition: Suppliers are increasingly involved in innovation activities that contribute to a firm's product quality and introduce risks to firms' quality control, leading to quality failures and recalls. This quality trade-off suggests the possibility of a nonlinear relationship between supplier innovation and product recalls, which is the focus of this research. Recall literature focuses on firms' internal drivers of recalls, whereas anecdotal evidence increasingly points to the role...
