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作者:Hausman, Warren H.; Lee, Hau L.; Subramanian, Uma
作者单位:Stanford University; Stanford University; The World Bank
摘要:This paper studies the impact of logistics performance on global bilateral trade. Taking a supply chain perspective, logistics performance refers to cost, time, and complexity in accomplishing import and export activities. We draw on a data set compiled by the World Bank containing specific quantitative metrics of logistics performance in terms of time, cost, and variability in time. Numerous researchers have shown that logistics performance is statistically significantly related to the volume...
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作者:Iyer, Ananth; Saranga, Haritha; Seshadri, Sridhar
作者单位:Purdue University System; Purdue University; Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; University of Texas System; University of Texas Austin
摘要:We study the linkages between firm-level quality initiatives such as quality management systems (QMS) and total quality management (TQM) and output productivity in the Indian auto component industry. We use externally validated quality certification and quality awards as proxies for QMS and TQM, respectively, as it is difficult to directly measure the QMS and TQM efforts of firms. We use an unbalanced panel of 220 firms and a balanced panel of 73 firms from the Indian auto component industry o...
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作者:Jayaraman, Vaidyanathan; Narayanan, Sriram; Luo, Yadong; Swaminathan, Jayashankar M.
作者单位:University of Miami; Michigan State University; Michigan State University's Broad College of Business; Sun Yat Sen University; University of North Carolina; University of North Carolina Chapel Hill
摘要:As emerging markets increasingly rely on service businesses through offshore outsourcing, we examine the role of governance control mechanisms in improving performance among business process outsourcing (BPO) service providers in India. Using data collected from 205 emerging market-based BPO service providers in India, we examine the antecedents and consequences of establishing governance control mechanisms in BPO service providers. Specifically, we examine how structural (use of contracts wit...