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作者：Wang, Haifeng; Liang, Xiaoying; Sethi, Suresh; Yan, Houmin
作者单位：International Business Machines (IBM); IBM China; City University of Hong Kong; University of Texas System; University of Texas Dallas
摘要：We propose a model where customers are classified into two groups: short lead-time customers who require the product immediately and long lead-time customers to whom the supplier may deliver either immediately or in the next cycle. Unmet orders are backlogged with associated costs. Specifically, the supplier faces two problems: how the on-hand inventories should be allocated between the two classes of customers and how the backlogged orders should be cleared when replenishments arrive. We trea...
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作者：Bendoly, Elliot; Swink, Morgan; Simpson, Wendell P., III
作者单位：Emory University; Texas Christian University
摘要：Project switching occurs when a multi-project worker shifts his/her attention from one project to another before completing the first project. In this study, we study the effects of two areas of management policy on project switching behavior, project prioritization, and work monitoring. We conduct a controlled experiment to evaluate direct and combined effects of prioritization, scheduled progress checks, and managerial progress checks on project switching behavior in a distributed, multi-pro...
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作者：Gallego, Guillermo; Wang, Ruxian; Ward, Julie; Hu, Ming; Beltran, Jose Luis
作者单位：Columbia University; Johns Hopkins University; Hewlett-Packard; University of Toronto
摘要：Frequent technological innovations and price declines adversely affect sales of extended warranties (EWs) as product replacement upon failure becomes an increasingly attractive alternative. To increase sales and profitability, we propose offering flexible-duration EWs. These warranties can appeal to customers who are uncertain about how long they will keep the product as well as to customers who are uncertain about the product's reliability. Flexibility may be added to existing services in the...
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作者：Gilbert, Stephen M.; Randhawa, Ramandeep S.; Sun, Haoying
作者单位：University of Texas System; University of Texas Austin; University of Southern California; Texas A&M University System; Texas A&M University College Station; Mays Business School
摘要：We consider a setting in which consumers experience distinct instances of need for a durable product at random intervals. Each instance of need is associated with a random utility and the consumers are differentiated according to the frequency with which they experience such instances of need. We use our model of consumer utility to characterize the firm's optimal strategy of whether to sell, rent, or do a combination of both in terms of the transaction costs and consumers' usage characteristi...
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作者：Ho, Teck-Hua; Su, Xuanming; Wu, Yaozhong
作者单位：National University of Singapore; University of California System; University of California Berkeley; University of Pennsylvania; National University of Singapore
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作者：Gumus, Mehmet
作者单位：McGill University
摘要：Forecast sharing among trading partners lies at the heart of many collaborative and contractual supply chain management efforts. Even though it has been praised in both academic and practitioner circles for its critical role in increasing demand visibility, some concerns remain: The first one is related to the credibility of forecast sharing, and the second is the fear that it may turn into a competitive disadvantage and induce suppliers to increase their price offerings. In this study, we exp...
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作者：Pang, Zhan; Shen, Houcai; Cheng, T. C. E.
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作者：Bansal, Saurabh; Transchel, Sandra
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; Kuhne Logistics University
摘要：The manufacturing complexity of many high-tech products results in a substantial variation in the quality of the units produced. After manufacturing, the units are classified into vertically differentiated products. These products are typically obtained in uncontrollable fractions, leading to mismatches between their demand and supply. We focus on product stockouts due to the supply-demand mismatches. Existing literature suggests that when faced with product stockouts, firms should satisfy all...
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作者：Chao, Raul O.; Lichtendahl, Kenneth C., Jr.; Grushka-Cockayne, Yael
作者单位：University of Virginia
摘要：Many large organizations use a stage-gate process to manage new product development projects. In a typical stage-gate process project managers learn about potential ideas from research and exert effort in development while senior executives make intervening go/no-go decisions. This decentralized decision making results in an agency problem because the idea quality in early stages is unknown to the executive and the project manager must exert unobservable development effort in later stages. In ...
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作者：Hutchison-Krupat, Jeremy; Chao, Raul O.
作者单位：University of Virginia
摘要：Most organizations employ collaborative teams to manage innovation projects. Although the use of collaborative innovation teams is a good starting point, an organization's ability to innovate can be enhanced by managing risk-taking behavior through monetary incentive schemes and through an organizational culture that tolerates failure. This article reports the results of two controlled experiments aimed at understanding how tolerance for failure and incentives impact the decisions of individua...
