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作者：He, Qiao-Chu; Nie, Tiantian; Yang, Yun; Shen, Zuo-Jun
作者单位：Southern University of Science & Technology; University of North Carolina; University of North Carolina Charlotte; University of Illinois System; University of Illinois Urbana-Champaign; University of California System; University of California Berkeley; University of Hong Kong
摘要：In this study, we propose an integrated model of two-sided stochastic matching platforms to understand the design and operations of free-float shared-mobility systems. In particular, we address the joint design of incentives (via crowd-sourcing) and spatial capacity allocations (enabled by geo-fencing). From the platform's perspective, we formulate stylized models based on strategic double-ended queues. We optimize the design and operations of such systems in a case study using a data set from...
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作者：Golara, Sina; Dooley, Kevin J.; Mousavi, Nasim
作者单位：University System of Georgia; Kennesaw State University; Arizona State University; Arizona State University-Tempe; Emory University
摘要：Most automobile manufacturers use franchised dealers to distribute their products and to perform sales-related and after-sales services. However, the link between dealers' service quality and manufacturer performance is not well understood. Some studies suggest that these services' quality affects product sales, repeat sales, and brand reputation. Others posit that dealer services are a commodity, and their quality may only affect sales in the extremes. We constructed data representing sales a...
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作者：de Vries, Harwin; van de Klundert, Joris; Wagelmans, Albert
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Prince Mohammed Bin Salman College of Business & Entrepreneurship; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：In pursuit of Sustainable Development Goal 3 Ensure healthy lives and promote well-being for all at all ages, considerable global effort is directed toward elimination of infectious diseases in general and Neglected Tropical Diseases in particular. For various such diseases, the deployment of mobile screening teams forms an important instrument to reduce prevalence toward elimination targets. There is considerable variety in planning methods for the deployment of these mobile teams in practice...
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作者：Fan, Raymond Lei; Zhao, Ming; Peng, David Xiaosong
作者单位：Grand Valley State University; University of Delaware; Lehigh University; Soochow University - China
摘要：Interhospital transfer (IHT) is common in care delivery. As a form of care transition, IHT faces coordination challenges and can negatively affect care outcomes. Understanding the underlying reasons and the associated operational challenges of different IHT types can help hospital managers design mitigation mechanisms to improve the IHT care outcomes. We conceptually and empirically differentiate between clinical and non-clinical transfers based on their unique characteristics and compare thei...
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作者：Wang, Yanqiao; Shen, Zuo-Jun Max
作者单位：University of California System; University of California Berkeley; University of California System; University of California Berkeley; University of Hong Kong; University of Hong Kong
摘要：We study the choice-based constrained assortment optimization problem under the multilevel nested logit model with a no-purchase option in every choice stage. For this problem, each candidate product is associated with a fixed profit. The goal is to identify the optimal assortment satisfying a cardinality constraint to maximize the expected profit per customer. There is a cardinality limitation imposed on nodes in the second lowest level. A polynomial-time algorithm with computational complexi...
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作者：Legros, Benjamin
摘要：This study aims to evaluate the cost of agents' self-routing in a service system with inbound and outbound customers. We assume that inbound customers arrive over time depending on the waiting time offered, while outbound customers can be contacted at all times. Furthermore, agents are in control of routing decisions and are aware of the state of the system. Accordingly, they decide whether to serve an inbound or outbound customer, or to idle. The system manager seeks to provide a suitable tra...
