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作者：Bendoly, Elliot; Tang, Christopher S.
作者单位：University System of Ohio; Ohio State University; University of California System; University of California Los Angeles
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作者：Legros, Benjamin
摘要：This study aims to evaluate the cost of agents' self-routing in a service system with inbound and outbound customers. We assume that inbound customers arrive over time depending on the waiting time offered, while outbound customers can be contacted at all times. Furthermore, agents are in control of routing decisions and are aware of the state of the system. Accordingly, they decide whether to serve an inbound or outbound customer, or to idle. The system manager seeks to provide a suitable tra...
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作者：Chen, Boxiao
作者单位：University of Illinois System; University of Illinois Chicago; University of Illinois Chicago Hospital
摘要：We consider an inventory control problem with lost-sales in a shifting demand environment. Over a planning horizon of T periods, demand distributions can change up to O( log T) times, but the firm does not know the demand distributions before or after each change, the time periods when changes occur, or the number of changes. Therefore, the firm needs to detect changes and learn the demand distributions only from historical sales data. We show that with censored demand, active exploration in t...
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作者：Zhang, Zhe (James); Shivendu, Shivendu; Wang, Peng
作者单位：University of Texas System; University of Texas Dallas; State University System of Florida; University of South Florida; Xidian University
摘要：Studies show that merchants are heterogeneous in profitability from offering promotions on third-party-online-promotion marketplaces who often charge a single commission rate. Using a data analytics system, a marketplace can classify merchants according to their heterogeneous characteristics and offer merchant-type specific commission rates. In this study, we construct a game-theoretic model consisting a marketplace with two types of merchants who have heterogeneous proportion of consumers who...
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作者：Vaid, Shashank; Ahearne, Michael; Krause, Ryan
作者单位：McMaster University; University of Houston System; University of Houston
摘要：Conceptualized as a meta-construct, operations-related structural flux (ORSF) refers to appointments and exits-voluntary or involuntary-of operations-related executives, to and from the firm. This research leverages the contingency theory perspective to show that ORSF's influence on firm performance is contingent on contextual circumstances of such executive changes, specifically, appointments and exits-voluntary or involuntary. Examining executive turnover data from North American public firm...
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作者：Yayla-Kullu, H. Muge; Ryan, Jennifer K.; Swaminathan, Jayashankar M.
作者单位：State University System of Florida; University of Central Florida; University of Nebraska System; University of Nebraska Lincoln; University of North Carolina; University of North Carolina Chapel Hill
摘要：Firms increasingly need to manage uncertainty and become more agile and adaptable. This study considers how a multi-product firm can use its product mix, resource capacity allocation, and pricing decisions to manage challenges such as structural economic shifts or changes in consumers' willingness-to-pay. Firms that seek to develop and use such a product line face a fundamental trade-off. On the one hand, multiple products compete for the demand externally (i.e., cannibalization effects), as w...
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作者：Wang, Jiao; Zhao, Lima; Huchzermeier, Arnd
作者单位：University of Electronic Science & Technology of China; Massachusetts Institute of Technology (MIT); WHU - Otto Beisheim School of Management
摘要：The operations-finance interface (OFI) jointly optimizes material, monetary, and information flows under intricate sources of uncertainty. To sketch the broad landscape in this emerging and interdisciplinary field, this study synthesizes literature across diverse themes and dispersed methodologies, screens systematically the research progression from original foundations to recent contributions in each major research stream, and thereby advocates future research innovations on prospective topi...
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作者：Fleten, Stein-Erik
作者单位：Norwegian University of Science & Technology (NTNU)
摘要：This commentary provides my remarks on Network Structure and Its Impact on Commodity Markets (Birge. [2021] Prod. Oper. Manag. Forthcoming).
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作者：Zhu, Xiaodan; Ninh, Anh; Zhao, Hui; Liu, Zhenming
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Accurate demand forecasting is critical for supply chain efficiency, especially for the pharmaceutical (pharma) supply chain due to its unique characteristics. However, limited data have prevented forecasters from pursuing advanced models. Such problems exist even when long history of demand data is available because historical data in the distant past may bring little value as market situation changes. In the meantime, demands are also affected by many hidden factors that again require a larg...
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作者：Ta, Ha; Esper, Terry L.; Tokar, Travis
作者单位：State University System of Florida; Florida International University; University System of Ohio; Ohio State University; Texas Christian University
摘要：For the execution of many supply chain operations tasks, firms are increasingly engaging in crowdsourcing-the act of dynamically delegating work via digital channels to for-hire individuals intermittently available in the marketplace (also called the crowd). The success of this practice hinges on the ability to efficiently attract workers who produce quality work from among the crowd. We draw on the foundations of Self-Determination Theory and the heuristic-systematic model to examine the ways...
